Windows 10: Not waking up properly from sleep mode

Discus and support Not waking up properly from sleep mode in Windows 10 Software and Apps to solve the problem; Hello, My Lenovo Thinkpad laptop has never opened correctly from sleep mode using MS Windows 11 Pro. System Model 20STCTO1WW, System Type x64-based... Discussion in 'Windows 10 Software and Apps' started by JTuck2182, Sep 11, 2024.

  1. JTuck2182 Win User

    Not waking up properly from sleep mode


    Hello, My Lenovo Thinkpad laptop has never opened correctly from sleep mode using MS Windows 11 Pro. System Model 20STCTO1WW, System Type x64-based PC.I put it in sleep mode overnight. I rarely reboot.I usually have Word docs and Internet windows open when I put it to sleep. It opens to display old Internet windows that I haven't had open in many months--the same ones open every time. I use latest Chrome browser.Sometimes it opens the Word files just fine. Other times none of the Word files open. Frequently Word files open in read-only mode when they weren't in that mode before putting the lap

    :)
     
    JTuck2182, Sep 11, 2024
    #1

  2. Waking from sleep mode

    Hi Kenneth,

    For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

    • Aside from Windows Update. were there any changes made on your computer prior to the issue?
    • Is this the first time you experienced the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
    • Send us a screenshot of your screen when you wake up your computer from sleep mode.

    We look forward to your response.
     
    Michael Gall, Sep 11, 2024
    #2
  3. WaytGibbs Win User
    Windows 10 - Problem waking up from sleep mode

    This worked for me on a Lenovo Horizon2 27 all-in-one PC that was able to sleep manually but could not be wakened once sleeping after upgrading to Windows 10 Home.

    I ran the powercfg /energy and examined the report as GoWMike describes. It showed no driver errors but suggested that there is a problem with the system's "High Performance" power setting that may prevent normal waking from manually induced sleep.

    I used powercfg /list to show available modes, copied the GUID for Balanced mode, and then used this with the powercfg /activate command to change the plan.

    I also used powercfg /devicequery wake_from_any

    to get a list of device names for components capable of waking the system from sleep, and then I used

    powercfg /deviceenablewake <devicename>

    to make certain that the touchscreen and power button are armed to wake the machine.

    After restarting, sleep and wake then functioned properly again.
     
    WaytGibbs, Sep 11, 2024
    #3
  4. David Haz Win User

    Not waking up properly from sleep mode

    Waking up from sleep mode

    Hi Phil,

    If you are unable to get out of Sleep mode, it could mean that the BIOS installed reduces the power to which your input device is connected, i.e. mouse or keyboard. For us to properly assist you in getting out of Sleep mode, kindly respond to the questions
    below:

    • Can you explain further what you are experiencing? Were you able to get to the lock screen after waking from Sleep mode?
    • Are you using a laptop or a desktop computer?
    • When did the issue start to occur? Did it happen after installing an update, an app, or a driver?
    • What troubleshooting steps have you done so far? This is for us to know and to avoid any duplication of efforts on your end.

    We look forward to your response.
     
    David Haz, Sep 11, 2024
    #4
Thema:

Not waking up properly from sleep mode

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