Windows 10: ?Notify NVIDIA or Microsoft of NVIDIA driver issue?

Discus and support ?Notify NVIDIA or Microsoft of NVIDIA driver issue? in Windows 10 Drivers and Hardware to solve the problem; Win10 1803 with all updates. NVIDIA GeForce GTX 745 display driver. MS Update installed a new version of the display driver and it has issues - audio... Discussion in 'Windows 10 Drivers and Hardware' started by larrymcg, Jan 29, 2019.

  1. LARRYMCG
    larrymcg Win User

    ?Notify NVIDIA or Microsoft of NVIDIA driver issue?


    Win10 1803 with all updates. NVIDIA GeForce GTX 745 display driver. MS Update installed a new version of the display driver and it has issues - audio is fine but video does not advance and most of the video area is covered with white blocks. I reverted to the previous driver version and all is fine now.

    How do I report this issue to Microsoft or NVIDIA (whichever is appropriate?

    New bad version is 25.21.14.1735.
    Older good version is 24.21.13.9836

    -- Larry

    :)
     
    larrymcg, Jan 29, 2019
    #1
  2. APSY
    Apsy Win User

    NVIDIA DRIVER 307.83

    The issue still the same.

    I went to NVIDIA Web site and they suggested to download a new driver

    GE force 353.62. I was able to downloaded but was not able to install it due to:

    "NVIDIA Installer cannot continue this graphic driver could not find compatible graphic hardware"

    I don't know what to do anymore

    Any other suggestion?
     
    Apsy, Jan 29, 2019
    #2
  3. DIVYA MURUGAN
    Divya Murugan Win User
    NVIDIA DRIVER 307.83

    Hi,

    Thank you for posting your query on Microsoft Community.

    I appreciate your interest in Windows 10.We sincerely regret for the inconvenience caused.

    Yes, I suggest you to uninstall the NVIDIA driver
    and then reinstall the drivers.

    Steps to uninstall the NVIDIA driver 307.83.

    1. Press Windows + X key.

    2. Click on device manager.

    3. Uninstall the NVIDIA driver.

    Install the drivers in compatible mode and then restart the system once and check if it issue persists.

    Please let us know if you need further assistance.

    Thank you.
     
    Divya Murugan, Jan 29, 2019
    #3
  4. SANTOSH_RAI
    Santosh_Rai Win User

    ?Notify NVIDIA or Microsoft of NVIDIA driver issue?

    Nvidia Driver Problem at Windows 10

    Hi Emre,

    Thanks for posting your query on Microsoft Community.

    This issue might occur when the Nvidia driver which you are trying to install is not compatible with Windows 10.

    I would suggest you to Uninstall the Nvidia driver and download the Nvidia for Windows 10 and try installing it.

    Follow the below steps:

    Step 1: Uninstall Nvidia driver from the device manager.

    1) Press
    Windows key + X key     when you are at desktop.

    2) Select Device Manager.

    3) Expand Display Adapter.

    4) Right on the Nvidia Driver and click on
    Uninstall.

    Step 2: Download Nvidia driver for Windows 10 and try installing it.

    Refer to the below link:

    Download Drivers | NVIDIA

    Note: Choose Windows 10 in Operating System option.

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Jan 29, 2019
    #4
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?Notify NVIDIA or Microsoft of NVIDIA driver issue?

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