Windows 10: npsvctrig and FileCrypt cause Windows to freeze until I reboot

Discus and support npsvctrig and FileCrypt cause Windows to freeze until I reboot in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey guys, Since about a year ago, my computer has suffered random freezes without warning, and each time the only way out is restarting the laptop by... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by schklom, Jan 15, 2020.

  1. schklom Win User

    npsvctrig and FileCrypt cause Windows to freeze until I reboot


    Hey guys,

    Since about a year ago, my computer has suffered random freezes without warning, and each time the only way out is restarting the laptop by holding the power button for a few seconds. That means no BSOD. I checked for memory dumps in C:\Windows and there's nothing even though I made sure they were activated I tried Small memory dump, Complete, and Automatic, nothing file was ever created.


    My PC currently is equipped with Windows 10 Pro Version 1909 OS build 18363.592, i7-6700HQ cpu, an Nvidia Geforce GTX 960M, 8GB of RAM.


    Though it is not apparent to me why this is happening, I have found in the event viewer that the same series of events occur in the lead up to the crash checked the last 4 crashes. From newest to oldest event, all within 4 seconds before the crash every time:

    • File System Filter 'npsvctrig' 10.0, ‎1977‎-‎09‎-‎12T16:19:34.000000000Z has successfully loaded and registered with Filter Manager.
    • File System Filter 'FileCrypt' 10.0, ‎2011‎-‎10‎-‎30T16:56:49.000000000Z has successfully loaded and registered with Filter Manager.
    • Volume C: \Device\HarddiskVolume3 is healthy. No action is needed.
    • File System Filter 'mfehidk' 0.0, ‎2019‎-‎08‎-‎16T14:36:39.000000000Z has successfully loaded and registered with Filter Manager.
    • File System Filter 'Wof' 10.0, ‎2096‎-‎10‎-‎27T14:24:16.000000000Z has successfully loaded and registered with Filter Manager.
    • File System Filter 'FileInfo' 10.0, ‎1989‎-‎07‎-‎13T02:15:12.000000000Z has successfully loaded and registered with Filter Manager.
    • The leap second configuration has been updated.
      Reason: Leap second data initialized from registry during boot
    • Leap seconds enabled: true
      New leap second count: 0
      Old leap second count: 0
    • The firmware reported boot metrics.
    • The boot type was 0x0.
    • The boot menu policy was 0x1.
    • The last shutdown's success status was false. The last boot's success status was true.
    • The bootmgr spent 0 ms waiting for user input.
    • There are 0x1 boot options on this system.
    • Virtualization-based security policies: 0 is disabled.
    • The operating system started at system time ‎2020‎-‎01‎-‎12T20:31:55.500000000Z.

    After this last event , there is an Event ID 41 with the message "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    Does anybody know what exactly is happening with each of these and knows how to fix it?
    I have done a little troubleshooting myself and I'm lost.
    4 days ago I wiped my HDD without windows, and reset Windows on the SSD thanks to the reset tool in settings.
    Since then I have updated the BIOS and almost all drivers I could find from ASUS manufacturer except bluetooth because I can't get it to update.
    No Windows updates left to do.
    Fastboot is deactivated, both on Windows and in my BIOS.
    I ran memtest86+ a few months ago and nothing to report.
    I ran a full scan with sfc /scannow, nothing to report.
    I tried Windows debloater because some guy said it worked for him on a forum, I had a crash a few hours after.


    Anyone has a clue on what I could try ?


    Thank you very much in advance
    Schklom

    :)
     
    schklom, Jan 15, 2020
    #1
  2. Riel Alc Win User

    A window 10 driver "npsvctrig"

    Hi Jeffrey,

    Here are the possible causes for the blue screen error:

    • Faulty hardware
    • Corrupted software/driver
    • Software conflicts

    For us to isolate the issue, were there any changes made to your computer prior to this issue(e.g. Windows update)?

    In the meantime, we suggest booting your computer in Safe Mode to check if the default settings and basic device
    drivers are not causing the issue.

    For more information and troubleshooting steps for the event IDs, please check the useful links below:


    We're looking forward to your reply.
     
    Riel Alc, Jan 15, 2020
    #2
  3. PC randomly freezing

    Hi, my PC is freezing and I get no error message. Right before it happens, these two events happen:

    • File System Filter 'FileCrypt' (10.0, ‎2013‎-‎05‎-‎08T12:49:03.000000000Z) has successfully loaded and registered with Filter Manager.
    • File System Filter 'npsvctrig' (10.0, ‎2070‎-‎05‎-‎05T14:38:28.000000000Z) has successfully loaded and registered with Filter Manager.

    It also freezes when I am turning off/restarting my computer, just before the computer shuts fully down.

    Anyone have any idea? Thanks
     
    fishsaucey, Jan 15, 2020
    #3
  4. npsvctrig and FileCrypt cause Windows to freeze until I reboot

    reboot/freeze problem

    my computer runs fine for about 20-30 minutes and then reboots/freezes(sometime it reboots, sometimes it freezes)
    i have an evga 680i A1 board, 4x1gig xms2 dhx, q6600, 2x8800ultra's, 2x150gb raptors, pci-e wireless n card.

    i have tried running the computer at stock speeds and voltages and have the same problem, so it's not an overclock issue.

    it seems to be a software problem. but where do i start? the computer run @3.6ghz can run all night(9hours) orthos stable, but when im using it, it locks up every 20-30 minutes.

    any suggestions?
     
    Fitseries3, Jan 15, 2020
    #4
Thema:

npsvctrig and FileCrypt cause Windows to freeze until I reboot

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