Windows 10: ntdll.dll error on windows 11

I've been trying to launch The Sims 4 on the laptop for the last week and just received the error below. I contacted EA support, and they mainly told me the problem is most likely with my laptop and not the EA app itself. Can anyone help me solve this problem?SourceThe Sims™ 4SummaryStopped workingDate‎5/‎31/‎2025 09:52StatusReport sentDescriptionFaulting Application Path: C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_DX9_x64.exeProblem signatureProblem Event Name: APPCRASHApplication Name: TS4_DX9_x64.exeApplicatio

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kernel32.dll ntdll crash errors in games

Hello !

I have this error while playing games. My game crashes after a few minutes of running smoothly and kernel32 and ntdll errors are reported.

Bellow a exemple of a game error:

KERNEL32.DLL!UnknownFunction (0x00007ff9127654e0) + 0 bytes [UnknownFile:0]

ntdll.dll!UnknownFunction (0x00007ff91444485b) + 0 bytes [UnknownFile:0]

ntdll.dll!UnknownFunction (0x00007ff91444485b) + 0 bytes [UnknownFile:0]

I am running with windows 10 x64, intel core i7-12700k, 16Go DDR4, nvidia RTX 3070. (Now I m on windows 11)

I have allready tried the following to fix the problem :

• Running regsvr32.exe /u ntdll.dll -> raises an error saying the module was loaded but the entry point is not found. Check if the DLL or OCX file is valid.
  
• Running repair tool from windows.
  
• Update all drivers manualy.
  
• Completly remove graphic card driver and reinstall it.
  
• Redumping my C: disk with a new windows.
  
• Try installing an older version of video card driver
  
• Install windows 11
  

I have followed most of the tutorials I found, nothing worked. I have had this issue with Ark, Dauntless and maybe others. I can't tell for sure it was because of kernel32.

I need help ! Thank you.

 

kernel32.dll ntdll crash errors

Hey,

It has been a while I have this error while playing games. My game crashes after a few minutes of running smoothly and kernel32 and ntdll errors are reported.

I am running on a laptop acer aspire with windows 10 x64, intel core i7, 8Go SSD DDR4, nvidia GTX 1060M, 1 SSD with 128Go wontaining my C

and 1 Disk of 1To containing my D,E,F...

I have allready tried the following to fix the problem :

• Running regsvr32.exe /u ntdll.dll -> raises an error saying the module was loaded but the entry point is not found. Check if the DLL or OCX file is valid.
• Running repair tool from windows.
• Update all drivers manualy.
• Completly remove graphic card driver and reinstall it.
• Redumping my C: disk with a new windows.

I have followed most of the tutorials I found, nothing worked. I have had this issue with Rogue Company. I have had previous issues like this one though I can't tell for sure it was because of kernel32.

I would appreciate any help.

 

D3dx9_30.dll Not Found error in Ashes Cricket 2009

Important Note: Do not, under any circumstances, download the d3dx9_30.dll DLL file individually from any "DLL download site." There are a number of different reasons that downloading DLLs from these sites are never a good idea.