Windows 10: ntkrnlmp.exe causes the desktop crashes and abnormal restarts

Discus and support ntkrnlmp.exe causes the desktop crashes and abnormal restarts in Windows 10 Software and Apps to solve the problem; Hi, recently my desktop encountered constantly crashes/abnormaly restarts after start my desktop about a few minutes. I have tried reset windows but it... Discussion in 'Windows 10 Software and Apps' started by tingting li, Jun 29, 2024.

  1. ntkrnlmp.exe causes the desktop crashes and abnormal restarts


    Hi, recently my desktop encountered constantly crashes/abnormaly restarts after start my desktop about a few minutes. I have tried reset windows but it does not help. Read through the relevant post in this community, and some advises that use the WinDbg to identify the crashes reason. After the test, the outcomes shows that the crash may be relevant to ntkrnlmp.exe file. Refer to the attached minidumps file, appreciate any suggestion to tackle the possible problems.https://www.dropbox.com/scl/fi/z2rvbl6d6sfggq0m1vrqn/063024-8640-01.dmp?rlkey=4vxkj83qrkrxtq1nq5prer8a1&st=rpoy2rg6&dl=0

    :)
     
    tingting li, Jun 29, 2024
    #1
  2. iko22 Win User

    Is Edge browser causing Desktop freezes and abnormal Shutdowns?

    I have unticked startup and recovery > automatically restart, I also unchecked the overwrite dump file, as I thought I could afford a little disk space for this, at the moment.
    I shall wait until the next one happens, and see if a BSOD is generated. Thank you for spotting that.

    The three reliability red circles are reported here:

    ntkrnlmp.exe causes the desktop crashes and abnormal restarts 208411d1539542100t-edge-browser-causing-desktop-freezes-abnormal-shutdowns-rel-history-02-10.png

    ntkrnlmp.exe causes the desktop crashes and abnormal restarts 208412d1539542100t-edge-browser-causing-desktop-freezes-abnormal-shutdowns-rel-history-12-10.png

    ntkrnlmp.exe causes the desktop crashes and abnormal restarts 208413d1539542100t-edge-browser-causing-desktop-freezes-abnormal-shutdowns-rel-history-14-10.png
     
    iko22, Jun 29, 2024
    #2
  3. iko22 Win User
    Is Edge browser causing Desktop freezes and abnormal Shutdowns?

    Informational Events

    ntkrnlmp.exe causes the desktop crashes and abnormal restarts 208421d1539546932t-edge-browser-causing-desktop-freezes-abnormal-shutdowns-informational-events.png

    BIOS voltages +3.328, +5.040, +12.144 V respectively.

    ntkrnlmp.exe causes the desktop crashes and abnormal restarts 208422d1539547109t-edge-browser-causing-desktop-freezes-abnormal-shutdowns-wp_20181014_003.jpg
     
    iko22, Jun 29, 2024
    #3
  4. iko22 Win User

    ntkrnlmp.exe causes the desktop crashes and abnormal restarts

    Is Edge browser causing Desktop freezes and abnormal Shutdowns?

    Today, Windows Update has
    uninstalled and reinstalled all my hardware drivers
    reset reliability and problem history.
    ntkrnlmp.exe causes the desktop crashes and abnormal restarts 9559t-edge-browser-causing-desktop-freezes-abnormal-shutdowns-windows-reliability-monitor-reset-.png


    This morning I also received out of no-where a
    ntkrnlmp.exe causes the desktop crashes and abnormal restarts 197373d1532719718t-edge-browser-causing-desktop-freezes-abnormal-shutdowns-edge-desktop-shortcut.png
    desktop shortcut - how did that get there??
     
    iko22, Jun 29, 2024
    #4
Thema:

ntkrnlmp.exe causes the desktop crashes and abnormal restarts

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