Windows 10: ntoskml.exe/ndu.sys - BSOD - potentially network card related?

Discus and support ntoskml.exe/ndu.sys - BSOD - potentially network card related? in Windows 10 BSOD Crashes and Debugging to solve the problem; I recently got a new machine built for me. Since i have had it i have received BSOD. This mainly occurs when i am streaming (so the system is under... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ccfc1986, Nov 19, 2020.

  1. ccfc1986 Win User

    ntoskml.exe/ndu.sys - BSOD - potentially network card related?


    I recently got a new machine built for me. Since i have had it i have received BSOD. This mainly occurs when i am streaming (so the system is under 'decent' load but not maxed out by any stretch. Usually sitting at about 40-60% CPU and when I had the 3080 about 40% GPU load (this since has died and i am using my old 1080 Ti currently).

    In the last 2 weeks i have received 5 crashes. 4 of them occurred while streaming (using OBS and SLOBS - i tried both).

    Since getting the machine have gone through and updated all the drivers i could from MSI (motherboard) and video card(s). I also updated and used the monitor specific drivers for the dell monitor and the AOC monitors i have (instead of using the generic windows ones to be safe). I ran the windows memory test - and that passed multiple times without any errors/issues.

    OS Details:
    Windows 10 Pro
    Version - 2004
    Installed on: 10/17/2020
    OS Build Version: 19041.610
    Experience: Experience Pack 120.2212.31.0

    I have some peripherals connected (again you may see this... but more info can't hurt?)
    - elgato stream deck
    - xbox wireless dongle
    - logitech g602 wireless mouse (plugged into my keyboard USB)
    - corsair keyboard (with 2 USB plugged into system - one for keyboard one for usb for mouse basically - never had issues before)
    - logitech g pro headset
    - blue yeti usb microphone

    The bug check string in BlueScreenView - i used this until i found this wonderful place - shows 2 errors:
    KMODE_EXCEPTION_NOT_HANDLED
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    And the related drivers i see marked as 'red' in the viewer are:

    For the system thread exception ones:
    ndu.sys
    tcpip.sys

    For the kmode exception ones:
    ntoskml.exe

    I assume your wonderful tool collects all this information and you can see this easily. But i wanted to show I made an effort!

    The link to my zip file for the log-collector can be found here on my google drive:
    DESKTOP-5VBK8RR-(2020-11-18_23-47-12).zip - Google Drive

    I can't thank you enough for this forum and the help i have seen given and the EXTENT of that help to the community. So thank you for the time you give us all!

    :)
     
    ccfc1986, Nov 19, 2020
    #1
  2. PHRV Win User

    dxgmms2.sys BSOD

    Hello,

    A while back, my computer lost power while it was installing windows updates. Since then, I've had BSODs every couple days, with various errors pointing to a driver error. These were annoying, but manageable. I tried a few basic troubleshooting steps, like
    using a removal tool for my graphics card drivers and reinstalling, but I didn't do much else.

    The last couple days, the BSOD rate has ramped up, and I started seeing "dxgmms2.sys" get listed in the BSODs, which is relatively new.

    I followed the instructions
    here.


    And here are my dmp files resulting from that:
    https://1drv.ms/u/s!Au4wk9mJt6sJgcFgkEXA4rOFod4-cg?e=wIzEMq


    Thanks.
     
  3. johnptd Win User
    Constant BSODs

    1. Are you using an XBox 360 Game Controller? The topmost item from BlueScreenView list refers to xusb22.sys possibly causing the BSOD. This driver is related to that device.

    2. Further down there is another reference to dxgmms2.sys. There appear to be a number of reports of issues with this driver using games with a nVidia video card on Windows 10 although it appears you have an AMD video card.

    3. Below that is a BSOD apparently caused by atikmdag.sys which is related to your AMD Radeon video card. You might try getting the latest drivers for your video card and see if that helps.

    JohnD
     
    johnptd, Nov 19, 2020
    #3
  4. Broxigar. Win User

    ntoskml.exe/ndu.sys - BSOD - potentially network card related?

    Windows 10 BSOD - lvrs64.sys

    Hello.

    In the past few days I've been experiencing a BSOD regarding the lvrs64.sys driver of Logitech (error code: SYSTEM_EXCEPTION_NOT_HANDLED). I have downloaded the latest driver related software from logitech which is probably the Logitech Camera Settings;
    but, is this the problem? I've done it also in the past and for a long time I didn't have any BSOD episodes. Why now? What else could it be? Any suggestions.
     
    Broxigar., Nov 19, 2020
    #4
Thema:

ntoskml.exe/ndu.sys - BSOD - potentially network card related?

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