Windows 10: NTOSkrnl+14d2e9 - Help Appreciated

Discus and support NTOSkrnl+14d2e9 - Help Appreciated in Windows 10 BSOD Crashes and Debugging to solve the problem; Having BSODs daily. Would appreciate the help. File attached.Attachment 62888 39998 Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MrMcMillan, Feb 6, 2016.

  1. MRMCMILLAN
    MrMcMillan Win User

    NTOSkrnl+14d2e9 - Help Appreciated


    Having BSODs daily. Would appreciate the help. File attached.Attachment 62888

    :)
     
    MrMcMillan, Feb 6, 2016
    #1
  2. ZIGZAG3143 (MS -MVP)
    ZigZag3143 (MS -MVP) Win User

    BSOD ntoskrnl, plz help!

    We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.






    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask
     
    ZigZag3143 (MS -MVP), Feb 6, 2016
    #2
  3. S_BOURGHOL
    S_Bourghol Win User
    BSOD ntoskrnl, plz help!

    Hello, I'm having bsod when I launch benchmark with sisoft sandra.

    I got 2 different bsod DRIVER_CORRUPTED_XPOOL and DRIVER_OVERRAN_STACK_BUFFER all with the same driver ntoskrnl.

    what to do?

    i'm using win10 64bit.

    thank you
     
    S_Bourghol, Feb 6, 2016
    #3
  4. AXE0
    axe0 New Member

    NTOSkrnl+14d2e9 - Help Appreciated

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Please check the details of this driver by right clicking > properties > details and let me know what this driver is from.
    Code: 0: kd> lmvm topsecpf start end module name fffff801`30ab0000 fffff801`30abe000 topsecpf T (no symbols) Loaded symbol image file: topsecpf.sys Image path: \??\C:\WINDOWS\sysWOW64\drivers\topsecpf.sys Image name: topsecpf.sys Timestamp: Wed Mar 02 02:44:18 2011 (4D6DA0F2) CheckSum: 00010FFD ImageSize: 0000E000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]



    NTOSkrnl+14d2e9 - Help Appreciated [​IMG]
    Diagnostics Test
    NTOSkrnl+14d2e9 - Help Appreciated [​IMG]
    Malware scan
    Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware

    NTOSkrnl+14d2e9 - Help Appreciated [​IMG]
    Note *(Uncheck trial version in the installation process)
     
    axe0, Feb 7, 2016
    #4
  5. MRMCMILLAN
    MrMcMillan Win User
    Hi axe0. First - thanks for the prompt reply!
    It's a "Topsec TDI Filter", part of a VPN Client called Vone (by Topsec Co. Ltd.)
    Is this causing the crash? I've actually had this kernel crash on three computers and they ALL have that software on them...
     
    MrMcMillan, Feb 7, 2016
    #5
  6. AXE0
    axe0 New Member
    Yes, it causes the crashes because of the date of the driver.

    You should keep VPN software always up to date or remove/replace it if it isn't supported anymore.
     
    axe0, Apr 5, 2018
    #6
Thema:

NTOSkrnl+14d2e9 - Help Appreciated

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