Windows 10: NTOSkrnl+14d2e9 - Help Appreciated

Having BSODs daily. Would appreciate the help. File attached.Attachment 62888

:)

 

BSOD ntoskrnl, plz help!

We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.






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BSOD ntoskrnl, plz help!

Hello, I'm having bsod when I launch benchmark with sisoft sandra.

I got 2 different bsod DRIVER_CORRUPTED_XPOOL and DRIVER_OVERRAN_STACK_BUFFER all with the same driver ntoskrnl.

what to do?

i'm using win10 64bit.

thank you

 

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Please check the details of this driver by right clicking > properties > details and let me know what this driver is from.
Code: 0: kd> lmvm topsecpf start end module name fffff801`30ab0000 fffff801`30abe000 topsecpf T (no symbols) Loaded symbol image file: topsecpf.sys Image path: \??\C:\WINDOWS\sysWOW64\drivers\topsecpf.sys Image name: topsecpf.sys Timestamp: Wed Mar 02 02:44:18 2011 (4D6DA0F2) CheckSum: 00010FFD ImageSize: 0000E000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]




Diagnostics Test

Malware scan
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Note *(Uncheck trial version in the installation process)

 

Hi axe0. First - thanks for the prompt reply!
It's a "Topsec TDI Filter", part of a VPN Client called Vone (by Topsec Co. Ltd.)
Is this causing the crash? I've actually had this kernel crash on three computers and they ALL have that software on them...

 

Yes, it causes the crashes because of the date of the driver.

You should keep VPN software always up to date or remove/replace it if it isn't supported anymore.