Windows 10: ntoskrnl.exe and intelppm.sys causing BSOD

Hey, Ive been recently getting blue screens (BSOD) it happens unexpected my computer freezes then a BSOD... ive been trying to analyze whats causing it.. Here are the minidumps: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online. here is the blue screen information log from WhoCrashed.exe: On Wed 28-4-2021 15:11:07 your computer crashed or a problem was reported crash dump file: C:\WINDOWS\Minidump\042821-9031-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5E40) Bugcheck code: 0xA (0xFFFFF8000010EA11, 0xFF, 0x0, 0xFFFFF8000A1FEA11) Error: IRQL_NOT_LESS_OR_EQUAL file path: C:\WINDOWS\system32\ntoskrnl.exe product: Microsoft Windows Operating System company: Microsoft Corporation description: NT Kernel & System On Wed 28-4-2021 15:11:07 your computer crashed or a problem was reported crash dump file: C:\WINDOWS\MEMORY.DMP This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x81D9) Bugcheck code: 0xA (0xFFFFF8000010EA11, 0xFF, 0x0, 0xFFFFF8000A1FEA11) Error: IRQL_NOT_LESS_OR_EQUAL On Tue 27-4-2021 06:47:57 your computer crashed or a problem was reported crash dump file: C:\WINDOWS\Minidump\042721-8953-01.dmp This was probably caused by the following module: intelppm.sys (0xFFFFF803564E1180) Bugcheck code: 0xD3 (0xFFFFF803564E1180, 0xFF, 0xDF, 0xFFFFF80339DFEA11) Error: DRIVER_PORTION_MUST_BE_NONPAGED file path: C:\WINDOWS\system32\drivers\intelppm.sys product: Microsoft Windows Operating System company: Microsoft Corporation description: Processor Device Driver ------------------------------------------------------------------------- What i have already done sofar: memorytest with memtest86 result: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online. cpu test result: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online. sfc /scannow with result: Windows Resource Protection did not find any integrity violations. dism /online /cleanup-image /restorehealth with the result: The restore operation completed successfully. The operation completed successfully. Driver Verifier: (wich did not really help whats causing the BSOD really) My system information: OS: Microsoft Windows 10 Professional (x64) Build 19042.964 (20H2) Memory: Corsair CMK32GX4M2B3200 32 GB DDR4 SDRAM Dual-Channel Motherboard: ASUS ROG STRIX Z390-F GAMING Chipset: Intel Z390 (Cannon Lake-H) CPU: Intel Core i7-9700K Coffee Lake-S Socket H4 (LGA1151) GPU: MSI RTX 2070 Gaming Z PCIe v3.0 x16 (8.0 GT/s) @ x16 I hope someone can help me solving this BSOD mystery

:)

 

Ntoskrnl BSOD

• Update your Realtek audio driver.
• Update your computer.
• Disable overclocking settings.
• Turn off BlueStacks/ another Android emulator.
• Clean your registry.
• Check your disk for errors.
• Fix bad memory issues.
• Remove faulty sticks of RAM.
• I hope these methods help you!
• Regards,
• Lewis
  
  * Added by Moderator: Information from
  https://windowsreport.com/windows-8-bsod-ntoskrnl-exe/
  
  * Moderator note: Advice given on this page might or might not be safe and/or effective but there are programs usually classified as PUP's (Potentially Unwanted Programs) being pushed that should not be downloaded or installed.
  

 

BSOD ntoskrnl..exe+1b35e0

Hi, KirbyBakken

My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

Check this link, I hope it helps

https://www.thewindowsclub.com/ntoskrnl-exe-hig...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

Let us know if these steps help you to resolve the issue.

 

ntoskernel.exe caused a crash

Dear Alexandre

Could you, please, follow the steps indicated in the link below to try to solve the problem?

https://howtoremove.guide/ntoskrnl-exe-windows-...

Thank you