Windows 10: ntoskrnl.exe BSOD help

Discus and support ntoskrnl.exe BSOD help in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I have been getting bsods ever since I built my desktop and it has been annoying me a lot. I even reinstalled windows but it is still happening. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by akashme2palli, Oct 9, 2016.

  1. ntoskrnl.exe BSOD help


    Hi, I have been getting bsods ever since I built my desktop and it has been annoying me a lot. I even reinstalled windows but it is still happening. I attached the mini dump zips below. Please have a look at it and tell me the problem, it will help me loads *Biggrin

    :)
     
    akashme2palli, Oct 9, 2016
    #1
  2. EThe coli Win User

    BSOD errors without an identifiable cause

    Okay I may or may not be onto something now. Since, from what I've read, it seems that most ntoskrnl.exe BSODs are not actually caused by ntoskrnl, but by another driver that takes up the krnl's space. When ntoskrnl.exe finds it, it throws the system into
    a BSOD to prevent damage. Looking the the dump files, I found that there was a driver called hal.dll, but the crash address was different from the driver address. The crash address was ntoskrnl.exe+14ec00, the same as my above post. There is also another driver
    called dxgmms2.sys who's crash address was ntoskrnl.exe+14ec00. I'm not sure if this will help or if it means anything but I'm looking for anything at this point.
     
    EThe coli, Oct 9, 2016
    #2
  3. Mića Win User
    BSOD (Blue screen error) on Windows 10 PC.

    Original Title: BSOD

    010216-10078-01.dmp

    2.1.2016. 14:35:34

    0x00000139

    00000000`00000021

    ffffd000`209ea5d0

    ffffd000`209ea528

    00000000`00000000

    ntoskrnl.exe

    ntoskrnl.exe+142760

    NT Kernel & System

    Microsoft® Windows® Operating System

    Microsoft Corporation

    10.0.10586.17 (th2_release.151121-2308)

    x64

    ntoskrnl.exe+142760

    C:\Windows\Minidump\010216-10078-01.dmp

    4

    15

    10586

    134.716

    2.1.2016. 14:36:01

    I need help with bsod
    i repeatedly get this error
     
    Mića, Oct 9, 2016
    #3
  4. Ztruker Win User

    ntoskrnl.exe BSOD help

    You have some old drivers which surprise me. When did you build this system?

    Code: 2010/10/05 07:30:57 C:\WINDOWS\system32\drivers\ElcMouLFlt.sys 2010/11/30 13:42:46 C:\WINDOWS\system32\drivers\ElcMouUFlt.sys 2011/04/12 02:48:16 C:\WINDOWS\system32\drivers\iaStorV.sys 2012/11/27 08:02:51 C:\WINDOWS\system32\drivers\stexstor.sys 2012/12/03 14:19:30 C:\WINDOWS\system32\DRIVERS\t_mouse.sys 2012/12/12 05:21:44 C:\WINDOWS\system32\drivers\amdsbs.sys[/quote] The two in red belong to an old version of Kaspersky. Not sure what t_mouse.sys belongs to.
    amdsbs.sys belongs to AMD Technology AHCI Compatible Controller Driver for Windows family.

    So, if you have any Kaspersky software installed, uninstall it.
    Did you install the AMD Chipset driver for your motherboard? I see one on the web site: ASUSTeK Computer Inc. -Support- Driver & Tools - A88X-GAMER

    Attachment 105549
     
    Ztruker, Oct 11, 2016
    #4
  5. The two in red belong to an old version of Kaspersky. Not sure what t_mouse.sys belongs to.
    amdsbs.sys belongs to AMD Technology AHCI Compatible Controller Driver for Windows family.

    So, if you have any Kaspersky software installed, uninstall it.
    Did you install the AMD Chipset driver for your motherboard? I see one on the web site: ASUSTeK Computer Inc. -Support- Driver & Tools - A88X-GAMER

    Attachment 105549[/quote] Hey,
    Thanks for replying! I have not heard of Kaspersky and I dont have any programs of it on my desktop. I built this about 6 months ago. What can those red drivers mean? I will download the chipset drivers.

    Cheers
     
    akashme2palli, Oct 11, 2016
    #5
  6. Ztruker Win User
    I found a different owner for those files:
    Code: Product: ELECOM USB Mouse Driver Company:ELECOM Description: ELECOM Driver for the Mouse Device[/quote] Does that mean anything to you
     
    Ztruker, Oct 12, 2016
    #6
  7. I do have those drivers but I do not have any elecom programs on my desktop so do I just delete them?
     
    akashme2palli, Oct 13, 2016
    #7
  8. Ztruker Win User

    ntoskrnl.exe BSOD help

    What kind of mouse do you have?
     
    Ztruker, Oct 16, 2016
    #8
  9. It is a usb Redragon mouse
     
    akashme2palli, Oct 16, 2016
    #9
  10. Ztruker Win User
    That driver is loaded:
    Code: 0: kd> lmvm ElcMouLFlt Browse full module list start end module name fffff806`0b260000 fffff806`0b26b000 ElcMouLFlt (deferred) Image path: \SystemRoot\System32\drivers\ElcMouLFlt.sys Image name: ElcMouLFlt.sys Browse all global symbols functions data Timestamp: Mon Oct 04 19:30:57 2010 (4CAA63B1) CheckSum: 0000CB32 ImageSize: 0000B000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Did you install anything to support that mouse? Do you have another you can use, a generic USB mouse perhaps. If yes, try uninstalling it from Device Driver, plug in the other mouse then if necessary reboot.

    If that doesn't help, give Driver Verifier a try, see if it shows us anything:

    ===================================================
    Driver Verifier
    is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
    Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers.

    Driver Verifier - Enable and Disable in Windows 10

    Pay close attention to

    ntoskrnl.exe BSOD help [​IMG]
    PART TWO
    ntoskrnl.exe BSOD help [​IMG]

    and make sure the correct boxes are checked.

    Warning:
    It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

    Always create a Restore Point prior to enabling Driver Verifier.

    What we're looking for is a BSOD with a mini dump that will tell us what driver caused it.
     
    Ztruker, Oct 16, 2016
    #10
  11. Hi,

    Sorry but just checked device manager under mice and it says 'ELECOM USB Mouse'. I do not have any other usb mouse, all i have is an apple magic mouse and some other wireless mice. What I am trying to do is going to the redragon website and downloading the drivers from there and seeing if it works.
     
    akashme2palli, Oct 19, 2016
    #11
  12. Ztruker Win User
    Can you borrow a USB mouse from a friend or relative just to test with?
     
    Ztruker, Apr 5, 2018
    #12
Thema:

ntoskrnl.exe BSOD help

Loading...
  1. ntoskrnl.exe BSOD help - Similar Threads - ntoskrnl exe BSOD

  2. BSOD PAGE_FAULT_IN_NONPAGED_AREA ntoskrnl - Need help

    in Windows 10 BSOD Crashes and Debugging
    BSOD PAGE_FAULT_IN_NONPAGED_AREA ntoskrnl - Need help: I posted below the dmp file that I opened via WinDbg (from MS Store). https://pastebin.com/Qfzxr8hQ https://answers.microsoft.com/en-us/windows/forum/all/bsod-pagefaultinnonpagedarea-ntoskrnl-need-help/c5234bdf-714d-4944-b5a9-6645b82cefb7
  3. Ntoskrnl BSOD

    in Windows 10 Installation and Upgrade
    Ntoskrnl BSOD: I have had this issue for so long its almost like a part of me. I have uploaded the last 3 minidumps but I don't really understand what is going on. But I know the number one culprit is Ntoskrnl.exe https://1drv.ms/u/s!AgeiZ1AnXkV6esFtCX3uiwaGGuA?e=SlXCUk...
  4. BSOD ntoskrnl..exe+1b35e0

    in Windows 10 BSOD Crashes and Debugging
    BSOD ntoskrnl..exe+1b35e0: Help. Getting 4-5 of these a day. Running latest Windows 10 Pro, Xibo signboard, Docker with Xibo server. Always the same 'Caused By Address'. Put in new memory, ran memory test, no errors, all drivers up to date. Change disk type to AHCA, made sure windows driver was...
  5. BSOD caused by ntoskrnl exceptions

    in Windows 10 BSOD Crashes and Debugging
    BSOD caused by ntoskrnl exceptions: Hello to anyone that is willing to help my name is Glenn, My pc was assembled by professionals but it got really hot so a month ago I took my cpu cooler off and noticed that they left the plastic on the cpu cooling block, So I fixed that issue after emailing the people...
  6. BSOD ntoskrnl

    in Windows 10 BSOD Crashes and Debugging
    BSOD ntoskrnl: I'm having the same issues. It started 2 days ago, computer is crashing randomly with different BSOD errors. I've tried a new SSD, new RAM and multiple fresh installs of Windows 10. I've run out of ideas, I'm starting to think there is a seriously nasty virus or Microsoft...
  7. BSOD ntoskrnl+ 142480

    in Windows 10 BSOD Crashes and Debugging
    BSOD ntoskrnl+ 142480: Hi *Smile I have problem with BSOD ntoskrnl+ 142480 . previously I used windows 8.1 and got BSOD ntoskrnl+ 142480, and maybe if I change the OS to Windows 10 the problem will be solved but not . I have update all driver but still got bsod . Please help me *Sad I...
  8. Getting BSOD with ntoskrnl, need help.

    in Windows 10 BSOD Crashes and Debugging
    Getting BSOD with ntoskrnl, need help.: *edit: updated BIOS to new version 1.3. Just came up on MSI website.* *edit: system information attached* I think this is the dumpfile on onedrive. This is from the latest 3. WhoCrashed analysis and link to minidump. April 14. This was probably caused by the...
  9. BSOD various ntoskrnl

    in Windows 10 BSOD Crashes and Debugging
    BSOD various ntoskrnl: Hi guys! Made a fresh Win10 install with just basic software (Like whocrashed) I have tried using the Guru3Ds tool to remove all traces of old video card drivers and installed the newest ones without any extra software or bloatware. Have ran Memtest for 24 hours without a...
  10. Bsod ntoskrnl

    in Windows 10 BSOD Crashes and Debugging
    Bsod ntoskrnl: Hi guys, Any help would be massively appreciated. My computer is BSOD at least two times a day. As far as I can tell, all drivers are up to date including Nvidia. Could somebody take a look at the attached and let me know if you find anything? I've ran a system check...
Tags: