Windows 10: ntoskrnl.exe BSOD

Discus and support ntoskrnl.exe BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; I need help i dont know whats causing this BSOD but i have a dump file here ************* Path validation summary ************** Response... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by D_imarco, May 6, 2020.

  1. D_IMARCO
    D_imarco Win User

    ntoskrnl.exe BSOD


    I need help i dont know whats causing this BSOD but i have a dump file here



    ************* Path validation summary **************
    Response Time ms Location
    Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols

    Microsoft R Windows Debugger Version 10.0.18362.1 AMD64
    Copyright c Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.


    ************* Path validation summary **************
    Response Time ms Location
    Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 10 Kernel Version 18362 MP 12 procs Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 18362.1.amd64fre.19h1_release.190318-1202
    Machine Name:
    Kernel base = 0xfffff805`53a00000 PsLoadedModuleList = 0xfffff805`53e48150
    Debug session time: Wed May 6 10:00:59.183 2020 UTC - 5:00
    System Uptime: 0 days 1:46:22.834
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................................
    Loading User Symbols
    PEB is paged out Peb.Ldr = 0000001c`9c808018. Type ".hh dbgerr001" for details
    Loading unloaded module list
    ......
    For analysis of this file, run !analyze -v
    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    SYSTEM_SERVICE_EXCEPTION 3b
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80553ac5ca2, Address of the instruction which caused the bugcheck
    Arg3: ffff868dcb84ba70, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 401

    BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202

    SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M.

    SYSTEM_SKU: To Be Filled By O.E.M.

    SYSTEM_VERSION: To Be Filled By O.E.M.

    BIOS_VENDOR: American Megatrends Inc.

    BIOS_VERSION: P3.50

    BIOS_DATE: 07/18/2019

    BASEBOARD_MANUFACTURER: ASRock

    BASEBOARD_PRODUCT: B450M Pro4

    BASEBOARD_VERSION:

    DUMP_TYPE: 1

    BUGCHECK_P1: c0000005

    BUGCHECK_P2: fffff80553ac5ca2

    BUGCHECK_P3: ffff868dcb84ba70

    BUGCHECK_P4: 0

    EXCEPTION_CODE: NTSTATUS 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

    FAULTING_IP:
    nt!SepNormalAccessCheck+1f2
    fffff805`53ac5ca2 6644390a cmp word ptr [rdx],r9w

    CONTEXT: ffff868dcb84ba70 -- .cxr 0xffff868dcb84ba70
    rax=0000000000000086 rbx=ffff91015c447660 rcx=ffff91015c446e00
    rdx=0500000000000101 rsi=ffff91016107e89c rdi=ffff868dcb84c618
    rip=fffff80553ac5ca2 rsp=ffff868dcb84c460 rbp=0000000000000040
    r8=fffff80553d7df00 r9=0000000000000101 r10=000000000000000c
    r11=0000000000000000 r12=0000000000000040 r13=0000000000002000
    r14=ffff91015c446a58 r15=ffff91016107e8a4
    iopl=0 nv up ei ng nz na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
    nt!SepNormalAccessCheck+0x1f2:
    fffff805`53ac5ca2 6644390a cmp word ptr [rdx],r9w ds:002b:05000000`00000101=????
    Resetting default scope

    BUGCHECK_STR: 0x3B_c0000005

    CPU_COUNT: c

    CPU_MHZ: e09

    CPU_VENDOR: AuthenticAMD

    CPU_FAMILY: 17

    CPU_MODEL: 8

    CPU_STEPPING: 2

    BLACKBOXBSD: 1 !blackboxbsd


    BLACKBOXNTFS: 1 !blackboxntfs


    BLACKBOXPNP: 1 !blackboxpnp


    BLACKBOXWINLOGON: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: services.exe

    CURRENT_IRQL: 0

    ANALYSIS_SESSION_HOST: DESKTOP-1R9RHQB

    ANALYSIS_SESSION_TIME: 05-06-2020 13:33:02.0255

    ANALYSIS_VERSION: 10.0.18362.1 amd64fre

    LAST_CONTROL_TRANSFER: from fffff80553ac883d to fffff80553ac5ca2

    STACK_TEXT:
    ffff868d`cb84c460 fffff805`53ac883d : ffff9101`6107e894 ffff9101`5c446970 ffff9101`5b0a10a0 00000000`00000000 : nt!SepNormalAccessCheck+0x1f2
    ffff868d`cb84c540 fffff805`540ee4cd : 00000000`00000000 ffff868d`cb84c9a9 ffff9101`6107e850 ffff9101`6107e801 : nt!SepAccessCheck+0x23d
    ffff868d`cb84c6a0 fffff805`540edb44 : 0000001c`9c73ea28 0000013c`0cf7d820 00000000`00000000 0000001c`9c73ea18 : nt!SepAccessCheckAndAuditAlarmWithAdminlessChecks+0x94d
    ffff868d`cb84c910 fffff805`540ed97b : 0000001c`9c73ea28 0000013c`0cf7d820 ffffba04`3f7e0080 0000001c`9c73ea18 : nt!SepAccessCheckAndAuditAlarm+0x108
    ffff868d`cb84c9f0 fffff805`53bd3c18 : 00000000`00000000 fffff805`540849df ffff9101`5b9d2ca0 ffffba04`46f57920 : nt!NtAccessCheckAndAuditAlarm+0x7b
    ffff868d`cb84ca90 00007ffd`4d87c594 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
    0000001c`9c73e998 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`4d87c594


    THREAD_SHA1_HASH_MOD_FUNC: 402a1f22cd44cca436df389f5213935340f938c4

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: a7692b929846aa76b765c654ab2a1ea913b7be6e

    THREAD_SHA1_HASH_MOD: ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693

    FOLLOWUP_IP:
    nt!SepNormalAccessCheck+1f2
    fffff805`53ac5ca2 6644390a cmp word ptr [rdx],r9w

    FAULT_INSTR_CODE: a394466

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt!SepNormalAccessCheck+1f2

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    STACK_COMMAND: .cxr 0xffff868dcb84ba70 ; kb

    BUCKET_ID_FUNC_OFFSET: 1f2

    FAILURE_BUCKET_ID: 0x3B_c0000005_nt!SepNormalAccessCheck

    BUCKET_ID: 0x3B_c0000005_nt!SepNormalAccessCheck

    PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_nt!SepNormalAccessCheck

    TARGET_TIME: 2020-05-06T15:00:59.000Z

    OSBUILD: 18362

    OSSERVICEPACK: 0

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 272

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: unknown_date

    BUILDDATESTAMP_STR: 190318-1202

    BUILDLAB_STR: 19h1_release

    BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202

    ANALYSIS_SESSION_ELAPSED_TIME: 1dd5

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0x3b_c0000005_nt!sepnormalaccesscheck

    FAILURE_ID_HASH: {75afe316-5000-a7ff-d6cf-50e434c82661}

    Followup: MachineOwner
    ---------

    :)
     
    D_imarco, May 6, 2020
    #1
  2. LEWISH95
    LewisH95 Win User

    Ntoskrnl BSOD

    • Update your Realtek audio driver.
    • Update your computer.
    • Disable overclocking settings.
    • Turn off BlueStacks/ another Android emulator.
    • Clean your registry.
    • Check your disk for errors.
    • Fix bad memory issues.
    • Remove faulty sticks of RAM.
    • I hope these methods help you!
    • Regards,
    • Lewis

      * Added by Moderator: Information from
      https://windowsreport.com/windows-8-bsod-ntoskrnl-exe/

      * Moderator note: Advice given on this page might or might not be safe and/or effective but there are programs usually classified as PUP's (Potentially Unwanted Programs) being pushed that should not be downloaded or installed.
     
    LewisH95, May 6, 2020
    #2
  3. MARITZACAPIRO
    MaritzaCapiro Win User
    BSOD ntoskrnl..exe+1b35e0

    Hi, KirbyBakken

    My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

    Check this link, I hope it helps

    https://www.thewindowsclub.com/ntoskrnl-exe-hig...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
    on the site before you decide to download and install it.

    Let us know if these steps help you to resolve the issue.
     
    MaritzaCapiro, May 6, 2020
    #3
  4. EVANFLEMING
    EvanFleming Win User

    ntoskrnl.exe BSOD

    BSOD ntoskrnl..exe

    Hey there Luddle_Pudde!

    Evan here an Independent Adviser here to address your issue.

    It sounds to me that there may most likely be an issue with one of your memory sticks. I would suggest attempting to first run a memory diagnostic test.

    The steps to do so can be found on this website:
    https://answers.microsoft.com/en-us/windows/for...

    When you say you purchased memory sticks, did you replace all the ram in your system or just some?

    Also, if you had just recently purchase memory sticks. We know one thing for certain: that the memory sticks you just purchased are working optimally.

    Therefore, I would suggest removing your old memory sticks if the above test doesn't come back with any errors. If your games work without any crashing,

    My hunch is that this is a ram issue. Have you also attempted to re-install all your drivers for Nvidia?
     
    EvanFleming, May 6, 2020
    #4
Thema:

ntoskrnl.exe BSOD

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