Windows 10: ntoskrnl.exe SYSTEM_SERVICE_EXCEPTION on Windows 10

Discus and support ntoskrnl.exe SYSTEM_SERVICE_EXCEPTION on Windows 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; Dear All, I have this issue happening since i have upgraded into 1803 and i can't tell what else i can do. I keep getting SYSTEM_SERVICE_EXCEPTION... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MohD Shadid, Sep 14, 2018.

  1. ntoskrnl.exe SYSTEM_SERVICE_EXCEPTION on Windows 10


    Dear All,


    I have this issue happening since i have upgraded into 1803 and i can't tell what else i can do. I keep getting SYSTEM_SERVICE_EXCEPTION also the unsolved issue of bootres.dll is corrupt to this date. I have completely formated my computer on 23ed of May with totally fresh copy of 1803 to see if it will make any different but still same issues


    Event Viewer Error:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000096, 0xffffcf007e4c08b3, 0xffffe18aab578cd0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 15c3ca7e-9c85-4e49-b351-73453c1c0d14.

    I have seen couple of people who have Asus and MSI Z97 or x99 motherboard have that issue but no one really could point out what's exactly wrong. Just to let anyone who could help know that i'm an L3 support personal, so don't waste your time or my time with your basic support skill asking me if i have done that ! Your welcome to share for anything as long it's with reasonable explanation.

    Processor(s): 1 Processor(s) Installed. Intel-5820k
    Total Physical Memory: 16,296 MB (16 GB)
    OS Name: Microsoft Windows 10 Pro x64-based PC
    OS Version: 10.0.17134 N/A Build 17134
    Original Install Date: 5/23/2018, 8:26:26 PM
    System Boot Time: 9/14/2018, 1:53:16 AM
    System Manufacturer: ASUS
    BIOS Version: American Megatrends Inc. 3902, 4/20/2018

    What i have done in Hardware Level:

    • Download and install Latest BIOS and reset all BIOS settings to Default
    • Changed my RAM + Changed there Location (Per Asus X99 Motherboard)
    • Changed my VGA with another VGA card
    • Unpluged all devices except for keyboard (yes i dont need a mouse)
    • Unpluged all Sata Cables, Extra Fans, M.2 HyperKit
    • De-assembled the whole computer and rebuild it again (Took me more then 3 hours to do so)
    • Hardware check as as:
      • CPU Test using IntelProcessor Diagnostic Tool 64bit - Result : Pass
      • CPU Test using CPU-Z - Result : Pass
      • Memory Test using MemTest86 AND mdsched.exe - Result : Pass
      • GPU Test using MSI Kombustor on both GPU - Result : Pass
      • HDD Test using different hard-disk tools and not a single one report anything have an issue


    What i have done on Software Level:

    • Complete memory test using Windows Memory Diagnostic (around 40 min) AND MemTest86 (around 6 hours)
      • Result: The Windows Memory Diagnostic tested the computer's memory and detected no errors (with event in eventviewer)
    • Check for any corrupted DLL files using (sfc /scannow)
      • Result: Windows Resource Protection did not find any integrity violations.
    • I have download couple of driver updating tool to check if have missed something (even when i have never believed in them)
      • All Drivers are up to date
    • Performed a windows check using perfmon /report
      • No Issues where found (except for bluetooth was i have disabled my self)
    • Performed a check using ESET SysInspector Tool
      • Out of almost 10000 line i couldn't find anything that is serious could cause the system to FAIL
    • Downloaded SysinternalsSuite and missed with most of it's tool to provide me any useful information what could cause that i couldn't find anything useful


    I been doing all that test for almost the passed 7 DAYS (yes that's correct) trying to figure out what's the issue and i narrow it to this level.

    Currently i'm running at the minimum hardware (CPU, RAM, M.2, GPU and of course motherboard) that's all


    My test is done as the follow

    1. Move/Clear all old logs into temporary folder/saved file on such as on EventVewer, C:\Windows\Logs\, C:\Windows\System32\LogFiles
    2. Performed Disk Cleanup on C drive with system files to make sure clear MEMORY.DMP
    3. Cleared all temporary folders such as %temp% and C:\Windows\temp


    FINALLY i start performing the test by running that required Virtualization (Note: Virtualization is not Enable from BIOS)

    If i run Android Emulator (just for test) such as MEmu, i directly get an error of SYSTEM_SERVICE_EXCEPTION then it reboot


    I download bluescreenview and i got result from below:


    091418-11156-01.dmp 9/14/2018 1:51:52 AM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000096 ffffcf00`7e4c08b3 ffffe18a`ab578cd0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+1a9380 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.17134.285 (WinBuild.160101.0800) x64 ntoskrnl.exe+1a9380 C:\Windows\Minidump\091418-11156-01.dmp 12 15 17134 2,033,820 9/14/2018 1:53:33 AM



    I can't tell what else i can do since ntoskrnl.exe keep failing.


    Btw also almost out of every 3 restart, i must face a computer freeze on startup with error

    Boot critical file c:\efi\microsoft\boot\resources\custom\bootres.dll is corrupt.


    I found many threads from before who have a similar issues and i tried all there options but nothing was useful:

    • https://answers.microsoft.com/en-us/windows/forum/all/systemserviceexception/1e7140e3-86c4-46fb-a295-75e607ba907e
    • https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/unable-to-boot-computer-after-windows-10-1803/0ae0ebf6-4836-40ad-b1da-206c30028dd3
    • https://answers.microsoft.com/en-us/windows/forum/windows_10-update/windows-10-update-keeps-rebooting/f3684ed8-4c88-47e1-b14b-7a702d6c4fa9


    Any help or suggesting are appreciated.

    :)
     
    MohD Shadid, Sep 14, 2018
    #1
  2. Ahhzz Win User

    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Sep 14, 2018
    #2
  3. 4747 Win User
    HyperSLI (Enabling SLI on non-sli motherboards)

    Boot problems

    Hi everyone.

    I've got some problems during instalation. I disabled UAC, passed the first install step, rebooted and completed install. But after consequent reboot Windows detects 'ntoskrnl' or something is corrupted.

    Everything was fine on 'old' windows, but after I made a clean windows installation, everything goes this way.

    Any suggestions?
     
  4. ntoskrnl.exe SYSTEM_SERVICE_EXCEPTION on Windows 10

    Bluescreen SYSTEM_SERVICE_EXCEPTION on Windows 10

    Hello,

    User profile corruption is one of the possible reasons why you encountered the blue screen error
    SYSTEM_SERVICE_EXCEPTION. Since you have tried to run the
    System File Checker tool
    and updated all of your drivers, we suggest
    creating a new user account on your computer and see if the same error will occur while using a different profile. To do this, simply follow the steps below:

    On Windows 10 Home and Windows 10 Professional editions:


    • Select the Start button, then select Settings > Accounts > Family & other people > Add
      someone else to this PC
      .

    • Enter a user name, password, password hint, and then select Next.

    Once done, let us know how it goes.
     
    Jefferson Ore, Sep 14, 2018
    #4
Thema:

ntoskrnl.exe SYSTEM_SERVICE_EXCEPTION on Windows 10

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