Windows 10: NUM LOCK key is disabling the entire keyboard

Hello Microsoft team,I currently have a Lenovo Yoga 7 - 15ITL5 Core i7 EVO 11th GenAnd I am having issues with the NUM LOCK function, every time I press numlock to turn it ON, the entire keyboard is disabled and some random letters and numbers appear on the screen if I am on a document working on something, but if not it just gets disabled. I have to go over to the accesibility settings > Keyboard > Turn on the onscreen keyboard and then disable num lock from there and it will start working again, but then again, I need to use the number keys, turn num lock ON and the entire keyboard is

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Num Lock won't work for 10-key

Hello Alana,

We understand your concern in this regard.

• You mean to say, Num Lock key won't work or Numeric keypad won't work?
• Did you try connecting external keyboard?
• Is that onscreen keyboard shows the same behavior?
• When you press Num Lock key, will the Num Lock light key glows on the keyboard?

Let us know these things to analyze the issue and guide you accordingly.

 

NUM Lock issue

Hi Karl,

The status of the NUM LOCK key is specific for each user, and NUM LOCK is disabled by default. If you want the NUM LOCK key enabled for use before a user presses CTRL+ALT+DEL to log on, you must use Registry Editor to change the default behavior.

To enable NUM LOCK before a user logs on, follow these steps:

• Run Registry Editor.
• Move to HKEY_USERS\.Default\Control Panel\Keyboard.
  
• Change the value for InitialKeyboardIndicators from 0 to 2.

IMPORTANT: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these
steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article
in the Microsoft Knowledge Base: How to back up and restore the registry in Window.


Kindly update us with the result.

 

Num Lock issue on Windows 10

Hi,

I realize that you are facing issues with the Num Lock on your PC. I will try to help you with this issue.

You may plug in an external keyboard to the PC to check if the Num Lock issue reoccurs. You may also want to use the on-screen keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.