Windows 10: Number keys and windows keys do not work on laptop keyboard.

I have a Dell XPS 13 and recently the number keys and Windows keys have stopped working. But the keys around the number keys ` - = do work. My Windows keys are the only other keys not working. Any ideas on how to diagnose the problem? Thanks.

:)

 

Some keyboard keys stopped working after windows 10 upgrade

Has the Notebook been worked on? Do any of those keys work if holding down the Shift key? Have you used compressed air to blow out any crud that may be blocking the keys?

It's not expensive nor hard to replace the keyboard, usually can find a video or step-by-step articles on the 'net.
Amazon shows a new keyboard:
Amazon.com: Dell Inspiron 15 (3521 / 5521) Laptop Keyboard - YH3FC - Genuine Dell Part: Computers Accessories

 

Keyboard Volume Keys not working while in-game

I happen to have used the Tt Challenger Pro keyboard in the past, and the volume keys worked flawlessly in every game, so it's indeed a weird problem. I would suggest the same thing sneekypeet suggested, using the keyboard software and assign this function to a hotkey, but you said that didn't work either, so yeah...

 

number keys not working in keyboard

Hi,

Thank you for posting your query on Microsoft Community.

I understand that the keyboard does not function as you expected. We will assist you to resolve the issue.

This issue may arise due to driver conflicts or changes in the settings.

I suggest you to try the same keyboard with a different computer and make sure that the keyboard is working fine with other computers. I would also suggest you to check whether you are able to access the same keys using the On Screen keyboard provided
in Windows 10. Please check whether the Number lock indicator is working properly.

As a basic troubleshooting step, I suggest you to run the Hardware and Devices troubleshooter.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Hardware and Devices.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

If the issue persists, I suggest you to press the
Windows key + space to change the layout and check if it selected as US English.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.