Windows 10: Numeric keypad problem

Discus and support Numeric keypad problem in Windows 10 Software and Apps to solve the problem; I just bought a Microsoft Surface Laptop 4 and a Microsoft numeric keypad to go with it. I have paired the keypad with the laptop but it does not work.... Discussion in 'Windows 10 Software and Apps' started by DonnaMoss2004, Mar 16, 2022.

  1. DONNAMOSS2004
    DonnaMoss2004 Win User

    Numeric keypad problem


    I just bought a Microsoft Surface Laptop 4 and a Microsoft numeric keypad to go with it. I have paired the keypad with the laptop but it does not work. When I switch the keypad on, the battery level indicator light flashes on 1. Can anyone please advise what I can do to fix this?

    :)
     
    DonnaMoss2004, Mar 16, 2022
    #1
  2. DARLEEN PEN
    Darleen Pen Win User

    Numeric Keypad not working even if NumLock is enabled

    Hi Lance,

    Having an outdated or incompatible keyboard driver could be a possible reason why you are experiencing an issue with using the numeric keypad. For us to provide an accurate resolution, we would need you to answer the following questions:

    • What is the make and model of your computer?
    • Have you made any changes to your computer settings before this issue occurred?
    • Are you getting any error messages when you are trying to use the numeric keypad?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest running the automated troubleshooter for devices and hardware. This tool can scan and repair damaged drivers of the peripherals that are connected to your computer. Visit this
    link, click on
    Find and fix problems with devices and hardware and then follow the prompts to successfully run the tool.

    We are looking forward to your response.
     
    Darleen Pen, Mar 16, 2022
    #2
  3. LEONHELLER
    LeonHeller Win User
    Numeric Keypad

    When I first log in using the numeric keypad to enter my pin there is no problem. Afterwards the numeric keypad doesn't work and I must use the numbers on the regular keyboard. I have no idea how to fix this since I have yet to find any topic or reference
    to the problem. Please help.
     
    LeonHeller, Mar 16, 2022
    #3
  4. DAVID HAZ
    David Haz Win User

    Numeric keypad problem

    Numeric Keypad.

    Hello,

    For us to isolate the issue about your numeric keypad not working, kindly respond to the questions below:

    • Have you made any significant changes to your device prior to the issue?
    • When did the issue started to occur?
    • Which version of Windows 10 is installed? Is it 1607 or 1703?

    We look forward to your prompt response.

    Regards.
     
    David Haz, Mar 16, 2022
    #4
Thema:

Numeric keypad problem

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