Windows 10: Nvidia driver problem with 940 MX on Windows 10 x64

It's an Optimus Laptop, install the Nvidia driver you get from ASUS, that is it. You wait until Windows updates the driver in due course.
If you mess around by using 3rd party uninstallers and trying to update with drivers from Nvidia then it may well not work properly.

I seem to get them updated about every 6 months to 12 months, in one of those Win 10 version updates.

It does not matter what your friends say who probably have a Desktop machine. Optimus Laptops don't have the same hardware.

 

The message only appeared when I used any other version than the OEM/certified 359.23, after I shutdown my laptop, and turn it back on the NEXT day.

I have never tried clean boot before. A new adventure... *Smile

After the clean boot, as I have guessed, the problem with my current 390.77 version doesn't arise (because if any restart/shutdown happens on the same day, as I stated earlier, this nvidia issue won't appear)

So, to see its effectiveness, I need to test it tonight, and turn my system back on the next day.
If the problem disappears, then you are a saint, man ....

 

You can restart it now just don’t take it out of the clean boot mode. Then if it works we will start narrowing it down hopefully to a driver, service etc. I am off for the night.

 

Now that's a brand new insight for me ...
So, I am stuck with the certified 359.23 version ????
I have had this laptop for around 8 months. And the last time I tried WIndows Update for my Nvidia, it chose the 359.23.

I guess the ONLY workaround that I can try with the newer version is "NEVER RESTART/SHUTDOWN"
I read somewhere that hybernate is pretty much a shutdown. Hopefully nothing bad will come to my system.

 

after the clean boot, all is fine.

 

Okay, great. Which version are you on now. If not the newest you may want to try updating and see if it is the same in clean boot state and then I will provide troubleshooting steps tom. morn.

 

Don't worry about it, chill out. The Nvidia drivers on mine are 376.54 (approx dated Dec 2016). I can see from the Events Tab that those were installed in the 1709 Win 10 version update in Oct 2017.
Very dull it is, no effort on my part for 4 years with Nvidia drivers and it all works perfectly and that includes a few games.
https://www.geforce.com/hardware/not...s/geforce-940m
Optimus | GeForce

 

Currently using 390.77 not sure if it's the newest, I'll check later.

It is 9.22 AM in my country now .... *Biggrin

 

In my case, the certified one works perfectly fine, except for certain games. *Smile
If I remember correctly, the games that I can NOT play with the certified driver are: Skyrim, MGS Phantom Pain, Dark Souls 3, and I think there are some others I tried, but I am not sure.
With any 38x.xx or 39x.xx version, I can play those.

 

I would only go back to the driver from the computers manufacturers if you experience any issues with the latest drivers from devie manufacturers.

If everything is still working well with the clean boot then you can start troubleshooting as follows to start:

How to determine what is causing the problem after you do a clean boot


1. Log on to the computer by using an account that has administrator rights.
2. From Start, search for msconfig. (In Windows 10, use the Search box from the Start menu. In Windows 8 or 8.1, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.)
3. Select msconfig or System Configuration from the search results.
4. Tap or click the Services tab, and then tap or click to select the Hide all Microsoft services check box.
5. Tap or click to select the upper half of the check boxes in the Service list.
6. Tap or click OK, and then tap or click Restart.
7. After the computer finishes restarting, determine whether the problem still occurs.
• If the problem still occurs, repeat steps 1 through 6, but clear the lower half of the check boxes in the Service list that you originally selected.
• If the problem does not occur, repeat steps 1 through 6, and select only the upper half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.
• If you still experience the problem when only one service is selected in the Service list, this means that the selected service causes the problem, and you should go to step 11. If no service causes the problem, go to step 8.
8. Repeat steps 1 and 3 in this section.
9. Tap or click the Startup tab, and then tap or click to select the upper half of the check boxes in the Startup Item list.
10. Click OK, and then click Restart.
• If the problem still occurs, repeat steps 8 and 9, but clear the lower half of the checked boxes in the Startup Item list that you originally selected.
• If the problem does not occur, repeat steps 8 and 9, and select only the upper half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.
• If you still experience the problem after only one Startup Item is selected in the Startup Item list, this means that the selected Startup Item causes the problem, and you should go to step 11. If no Startup Item causes this problem, a Microsoft service probably causes the problem. To determine which Microsoft service may be causing the problem, repeat steps 1 through 7 without selecting the Hide all Microsoft services check box in each step.
11. After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then tap or click to clear the check box for the problem item.
From <https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows>