Windows 10: NVIDIA graphic driver updated but device manager shows incorrect version

The NVIDIA Geforce Experience app alerted me that there is a newer driver. I installed/updated it but the device manager is still showing the previous version. It should show the latest version/date. The one in the device manger states: 10/22/2019 but in the app, it states: 10/29/2019. It should say 10/29/2019, not 10/22/2019 in the device manager. I would like to know if there is a bug or something else? Can someone let the engineering team know about it.


Here is the link from the feedback hub. https://aka.ms/AA6fqg4

:)

 

Nvidia graphics not found in device manager

Hi,

Thank you for posting your query on Microsoft Community.

To assist you better, I would like to know whether the monitor plugged into the video card or the motherboard (integrated video).

If you have plugged in the monitor to the integrated video port, I suggest you to connect the plug directly to the video card.

Sometimes, some devices in device manager are hidden due to corrupt or missing drivers.

Follow the steps below to show hidden devices in the device manager and troubleshoot accordingly.

1. Press the Windows key + X

2. Select
Command Prompt (Admin)

3. Type
set devmgr_show_nonpresent_devices=1 and hit enter

4. Type
Start DEVMGMT.MSC and hit enter.

5. Once in Device Manager hit the
View menu and select show hidden devices.

From here, remove each instance of the Nvidia card you see as well as each
unknown device. Exit Device Manager and reinstall the latest drivers you can find for your graphics card.

If the issue persists, I suggest you to try downloading the latest drivers from manufacturer’s website and check if it helps.

Drivers | GeForce

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Error: The drivers for this device are not installed. (Code 28) for NVidia MX250 Graphics card

Hi,



Thank you for writing to Microsoft Community Forums.



The error code indicates, "The drivers for this device are not installed. (Code 28)". We need to reinstall the device driver manually. I suggest you to refer the steps for
Code 28 mentioned in the article
Error codes in Device Manager in Windows and see if that helps.



You can try to run NVidia Auto-Detect and see if that helps you in installing the NVidia drivers. You can run NVidia Auto-Detect from
NVidia website. You can also check for the pending updates on the computer and install them. Please refer the section
How do I manually update my PC? from the article
Windows Update: FAQ.



If the issue persists, I suggest you to try the steps mentioned below to install the drivers:

1. Press Windows key + X and select
   Device Manager.
   
2. Right click on the NVidia driver and select
   Update Driver.
   
3. Click on Browser my computer for driver software.
   
4. Now, click on Let me pick from a list.
   
5. Select the NVidia MX250 driver and click on
   Next.
   
6. Follow the on-screen instructions to complete the installation.
   
7. Restart the computer once the driver is installed.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Nvidia Graphics Driver problem

If your graphics can be updated to version 416.94 then it should have updated even if you were running the latest build of version 1803. It suggests there is something wrong here.

Check your Nvidia graphics model number on the Nvidia website and if their latest software version is showing 416.94 is available for your card then ask this question there.