Windows 10: nvlddmkm.sys VIDEO_TDR_ERROR

Discus and support nvlddmkm.sys VIDEO_TDR_ERROR in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi Guys, I have an EVGA 1060 card that is crashing Windows about a minute after start up with a VIDEO_TDR_ERROR. I have a 960 as well and don't have... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Domdbomb13, Dec 26, 2020.

  1. nvlddmkm.sys VIDEO_TDR_ERROR


    Hi Guys,

    I have an EVGA 1060 card that is crashing Windows about a minute after start up with a VIDEO_TDR_ERROR. I have a 960 as well and don't have any problems with it. The 1060 boots up fine and once I'm into windows, about a minute later the system crashes no blue screen and reboots itself, usually the card doesn't output anything. I tried checking thermals on the card but it doesn't seem to be heating up. I have a new 650W PSU from EVGA so I don't think it's a power problem and I tried booting into safe mode but it still crashed there as well. I have the most up to date driver installed. Tried putting it in a different PC but it doesn't even seem to recognize the card. Attached the dump files and the WhoCrashed report. Glad to provide any extra info. Thanks in advanced for help.

    Dump Files Here



    Computer name: DOMINICKSB52
    Windows version: Windows 10, 10.0, version 2009, build: 19042
    Windows dir: C:\Windows
    Hardware: ASRock, B550M Pro4
    CPU: AuthenticAMD AMD Ryzen 5 3600 6-Core Processor 8664, level: 23
    12 logical processors, active mask: 4095
    RAM: 17103040512 bytes 15.9GB




    Crash Dump Analysis
    Crash dumps are enabled on your computer.

    Crash dump directories:
    C:\Windows
    C:\Windows\Minidump

    On Fri 12/25/2020 12:52:51 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\122520-5906-01.dmp
    This was probably caused by the following module: nvlddmkm.sys 0xFFFFF8065BBD39AC
    Bugcheck code: 0x116 0xFFFFBD8EABF15060, 0xFFFFF8065BBD39AC, 0xFFFFFFFFC000009A, 0x4
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a51067c0ac557884\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 460.89
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 460.89
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys NVIDIA Windows Kernel Mode Driver, Version 460.89 , NVIDIA Corporation.
    Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR



    On Fri 12/25/2020 12:52:51 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\MEMORY.DMP
    This was probably caused by the following module: nvlddmkm.sys 0xFFFFF8065BBD39AC
    Bugcheck code: 0x116 0xFFFFBD8EABF15060, 0xFFFFF8065BBD39AC, 0xFFFFFFFFC000009A, 0x4
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a51067c0ac557884\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 460.89
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 460.89
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys NVIDIA Windows Kernel Mode Driver, Version 460.89 , NVIDIA Corporation.
    Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR



    On Tue 12/22/2020 4:48:42 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\122220-5078-01.dmp
    This was probably caused by the following module: nvlddmkm.sys 0xFFFFF8045C1C2518
    Bugcheck code: 0x116 0xFFFF828918EC8010, 0xFFFFF8045C1C2518, 0xFFFFFFFFC000009A, 0x4
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a51067c0ac557884\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 460.89
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 460.89
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys NVIDIA Windows Kernel Mode Driver, Version 460.89 , NVIDIA Corporation.
    Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR



    On Tue 12/22/2020 4:44:05 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\122220-5250-01.dmp
    This was probably caused by the following module: nvlddmkm.sys 0xFFFFF8021B692518
    Bugcheck code: 0x116 0xFFFFB6832DC7B010, 0xFFFFF8021B692518, 0xFFFFFFFFC000009A, 0x4
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a51067c0ac557884\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 460.89
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 460.89
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys NVIDIA Windows Kernel Mode Driver, Version 460.89 , NVIDIA Corporation.
    Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR




    Conclusion
    4 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    nvlddmkm.sys NVIDIA Windows Kernel Mode Driver, Version 460.89 , NVIDIA Corporation

    If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


    Read the topic general suggestions for troubleshooting system crashes for more information.

    Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


    :)
     
    Domdbomb13, Dec 26, 2020
    #1

  2. Blue screen nvlddmkm.sys VIDEO_TDR_ERROR :( VIDEO_TDR_ERROR, VIDEO_SCHEDULER_INTERNAL_ERROR, Igdkmd64.sys error.

    hp envy 15-k 151us
    My laptop became unusable, starting the laptop only resulted in a black screen at log-in screen. If the laptop went past the login screen, then the result was a fully pixelated screen followed by a blue screen

    nvlddmkm.sys VIDEO_TDR_ERROR 16x16_smiley-sad.gif
    VIDEO_TDR_ERROR or VIDEO_SCHEDULER_INTERNAL_ERROR.Igdkmd64.sys errors.

    Connecting an external tv via HDMI cable still gave the same results.

    Tried f2 diagnosis. nothing found

    Tried System recovery = factory reset. goes to two options flickers to black screen, sticks on blank black screen.

    ***Post moved by the moderator to the appropriate forum category.***
     
    D & C Interactive Investments Limited, Dec 26, 2020
    #2
  3. Anne Ros Win User
    Blue screen nvlddmkm.sys VIDEO_TDR_ERROR :( VIDEO_TDR_ERROR, VIDEO_SCHEDULER_INTERNAL_ERROR, Igdkmd64.sys error.

    Hi,

    It seems like your video driver has stopped that why you got the error VIDEO_TDR_ERROR. To help you troubleshoot the issue, refer to the
    Wiki article created by
    ZigZag3143.
    It has troubleshooting steps that can help resolve the error that you've encountered.

    Get back to us if you need further assistance.
     
    Anne Ros, Dec 26, 2020
    #3
  4. axe0 Win User

    nvlddmkm.sys VIDEO_TDR_ERROR

    System_Thread_Exception_Not_Handled dxgmms2.sys


    Hi Asellia,

    Welcome to the 10forums.


    What driver versions have you tried currently for your graphics?
    If it is the newest version, 361.43, try rolling back the drivers.
    Driver Rollback | NVIDIA
    Code:
    Code:
    Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_CPU_HOST_APERTURE::UnmapRange+3a )  7: kd> lmvm nvlddmkmstart             end                 module name fffff800`cf870000 fffff800`d048b000   nvlddmkm   (deferred)                  Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys     Image name: nvlddmkm.sys     Timestamp:        Wed Dec 16 15:03:30 2015 (56716F32)     CheckSum:         00BE13AE     ImageSize:        00C1B000     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    nvlddmkm.sys VIDEO_TDR_ERROR [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
     
Thema:

nvlddmkm.sys VIDEO_TDR_ERROR

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