Windows 10: Obsolete Surface Pro with a i5-7300U CPU purchased less than 4 Years Ago

I purchased a Surface Pro with a i5-7300U CPU for purely personal use in the UK in April 2018, less than 4 years ago. PC Health Check advises me that this unit cannot be upgraded to Windows 11, a situation wholly dictated by Microsoft themselves. My question is: Given that this is a unit manufactured by or on behalf of Microsoft, will it be included at any future date in the list of computers upgradeable to Windows 11? If not, I regard this as one of the worst examples of Customer Service imagineable. Apart from anything else, any potential resale value of the unit has disappeared overnig

:)

 

Slow Performance in Surface Pro 4 - Core i5 8GB

Sup guys! I'm resorting to this forum, because I know the caliber of people that roam around here.

I have a Surface Pro 4 - i5 w/ 8GB of RAM, and it's been painfully slow to do basic tasks. Excel, Web Browsing , Opening the Task Manager takes a lot; mouse lag; and maybe some coding with Visual Studio. I have a laptop with an i7 4700MQ and my laptop feels way snappier.

I thought that I wouldn't need the two extra cores since I was doing some basic work, but I don't know if I'm right...

So, this is what I've done:

1. Checked Startup items. Almost bare bones. No Java Updater, only Dropbox, f.lux, Windows Defender.
2. Ran sfc /scannow and chkdsk - No problems found.
3. Scanned for viruses (Malwarebytes). Everything clean.
4. CPU temp is great at 56°C.
5. CPU, Disk and RAM usage do not top 100% when experiencing these issues.
6. I've refreshed and Clean Install (From USB Drive), and I'm still experiencing issues.

Is there a way for me to track the usage and see which programs may be causing some sort of distortion? Even though it's an ultrabook i5 it should be way more than enough for the type of tasks that I'm doing (I think)

Any suggestions or ideas?

 

GPS dongle for Microsoft Surface Pro 64 bit

[table][tr][td]I have the Microsoft Surface Pro LTE- Tablet - Core i5 7300U / 2.6 GHz - Win 10 Pro 64-bit - 4 GB RAM - 128 GB. [/td][/tr][/table]

 

Surface Pro 4 i5 256GB; Micro SD reader not seen

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the SD card on Surface Pro 4 after upgrading to Windows 10, we will help you with this issue.

This issue might have occurred due to corrupted/ outdated drivers after upgrading to Windows 10.

Step 1: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device Troubleshooter.

Step 2: As updating the corrupted drivers couldn't resolve the issue, I suggest you to uninstall the existing drivers for USB port, try to install them and check if it helps.

Follow the steps:

• 
  Press Windows and X together and select
  Device Manager.
  
• 
  Locate the Universal Serial Bus Controller and expand the driver icon.
  
• 
  Right Click on all the USB driver icon and select
  Uninstall.
  
• 
  Restart the computer.
  

Refer to the link to install the drivers: Connect a USB mouse, printer,
and more

For further reference: Browse topics for Surface Pro 4.

Hope it helps. Kindly get back with the status of the issue, we will be happy to help you.