Windows 10: Occasional blue screens Actually green screen, I guess.

I recently acquired a new computer, and since then, I've experienced several blue screen incidents. They seem to happen at random, without any particular trigger, occurring maybe 3-4 times on a day when I'm working from home.You can find the dump logs here:https://1drv.ms/f/s!AoGRdkH-FEyKr3k-qNhYn6TTJMAM?e=E15oS5Any assistance would be greatly appreciated.

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Green screen

Hi Nancy,

The issue you are experiencing may be due to a corrupted software or a hardware failure on the computer. However, we need to perform some troubleshooting steps to isolate the cause of this concern. Before we proceed, may we know the following:

• What were you doing when you encountered the green screen?
• Did you make any changes on the computer prior to this problem?
• What troubleshooting steps have you tried so far?
• Are you also getting any error messages when experiencing the green screen? If so, can you send us a screenshot?
  Note: Please do not include any personal information.

 

Blue Screen

do you know what the actual blue screen error was? e.g. page_fault_in_nonpaged_area