Windows 10: Occasional BSOD while Gaming on Windows 11

Hi,I have been playing RuneScape on my laptop and sometimes I encounter BSOD. It's not very common but it happens every few weeks. The computer restarts after each BSOD. No errors are found in sfcscan, chkdsk, etc.I updated my graphic drivers after the BSOD.I have attached the latest 5 dump files in the following drive link for your reference: https://drive.google.com/drive/folders/1i-G5qwjD1QHmdrikSwjkHQqShmzzpeVo?usp=sharingPlease help.Best regards,Bhavya

:)

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

Troubleshoot blue screen errors - Microsoft Support

Hope this helps. Keep us posted on the status for further assistance.

 

BSOD on new computer while gaming

I just got a new computer about a month ago. Everything is new and I get BSOD (windows 10) while gaming mostly although it sometimes happens while I'm just using the computer. Sometimes the computer doesn't BSOD and just gives me a Access Violation Error. Not sure if related.

Here is the link to download output files from the V2 script.

Dropbox - windows crash - Simplify your life

Any help is appreciated

Steps I have taken:

• Updated all drivers and bios to latest versions

• Checked ram with windows memory test to see if ram is faulty. (A stick was and it was removed waiting for replacement)

• Clean Installed Windows after finding faulty ram

• I had 2 x 2080Ti installed, I removed one, tested and then swapped cards; issue still exist

 

GAME ACVALHALLA NOT RUNNING ON WINDOWS 11

Hi,

Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues in launching a game



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the make and model number of your PC?
  
• How did you installed the game?
  
• What happens when you try to run the game?
  
• Do you use any non-Microsoft anti-virus software?
  

Meanwhile, I would suggest you to follow the steps mentioned below and check if the issuer persists:

New User Account

I would also suggest you to create a new user account with administrative rights and check if the issue persists. Creating a new user account will not remove any data, app or settings from your current user account, this is just a troubleshooting step to eliminate the possibility of user profile corruption. Refer this article to create a local user or administrator account in Windows 10

Note: This article is for Windows 10, holds good for Windows 11

We await your response.

Vineet Kumar

Microsoft Community - Moderator