Windows 10: Occasional DRIVER_POWER_STATE_FAILURE

Discus and support Occasional DRIVER_POWER_STATE_FAILURE in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, this is my first post in TenForums. So I have this PC installed with Windows 10 Pro build 1909 for a year, an old Haswell build: Asus Z97 board... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Koushirou, Mar 12, 2021.

  1. Koushirou Win User

    Occasional DRIVER_POWER_STATE_FAILURE


    Hi, this is my first post in TenForums.
    So I have this PC installed with Windows 10 Pro build 1909 for a year, an old Haswell build:
    Asus Z97 board with i7-4770, AMD RX580, 8 Gb rams.
    It runs great, except sometimes there's a slight issue that leads to BSOD DRIVER_POWER_STATE_FAILURE.

    It usually happens when I'm about to start a game(Monster Hunter World), it'll stuck in permanent black screen.
    I need to alt+F4 or force close from task manager, and in Event Viewer logs I can see it's register as event 1002 Application Hang(Hang type: Top level window is idle).
    At that point I can still do some browsing, opening videos or anything except starting the game(it'll stuck in black screen again guaranteed, even after restarting Steam)
    Now, if I attempt to do Sleep/Restart/Shutdown, Windows will stuck.
    Sometimes, after a few minutes, it will generates BSOD DRIVER_POWER_STATE_FAILURE & crash dumps , but sometimes it'll stay stuck for hours.
    The game and everything will work perfectly normal after reboot though.
    FYI, sometimes it just happened without me triggering the black screen. Means it'll be straight to Windows 10 cant shutdown/restart/sleep problem.

    This is really random. It can occur only once a month or sometimes twice a week.
    And its started since I installed Windows 10 last year. I was suspecting this is a bug on graphical card driver so I did the latest driver update before, but the issue persist. I already tried to update another drivers like audio,network card, chipset and updating the windows too, but to no avail.
    Do you think a BIOS update will help this kind of BSOD? Haven't touch BIOS update yet and I hope I don't need to.
    Please help me pinpoint the problem. Thank you!

    My V2 log collector:
    VEDA-(2021-03-12_22-52-45).zip - Google Drive

    :)
     
    Koushirou, Mar 12, 2021
    #1
  2. Nikhar_K Win User

    Windows 10 BSOD - DRIVER_POWER_STATE_FAILURE

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are receiving Blue Screen error with DRIVER_POWER_STATE_FAILURE on your computer. I’ll certainly assist you with the issue.



    However, please let us know:



    • When exactly do you receive the Blue Screen error?
    • Are you aware of any changes made to the computer recently?
    • Which build version of Windows 10 is installed on the computer? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.
    • What is the make and model of the computer?


    I have tried to access the link for dump files shared by you. However, I was unable to access the link. I would suggest you to upload the files in OneDrive and share the link.



    The DRIVER_POWER_STATE_FAILURE error occurs when the driver is in an inconsistent or invalid power state. You may want to refer the troubleshooting steps mentioned in the Remarks section of the
    article Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE
    and see if that helps.



    Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting
    from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.



    You may also want to refer the steps mentioned in the article Troubleshoot
    blue screen errors
    .



    We await your response.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 12, 2021
    #2
  3. MB NH Win User
    Occasionally "Microsoft print to pdf" creates empty files

    Have already done all of the steps suggested in that link.
    The problem only happens occasionally; maybe two or three times a day.
    Happening on several PC's, the only way to catch it before it goes to customers is the size of the file created.
    If it is 0 or 1kb, it's a blank document.
    Microsoft Print to pdf was working fine until about two weeks ago.
    Thank You
     
    MB NH, Mar 12, 2021
    #3
  4. Ztruker Win User

    Occasional DRIVER_POWER_STATE_FAILURE

    Occasional BSOD: Event errors on many harddisk

    I don't understand why people are having problems copying the data for Tuneup.bat. The directions are as follows:

    Command Prompt or Powershell Window - follow Part Two-OneA steps 1A, 2A, 3A and 4 through 7.


    Occasional DRIVER_POWER_STATE_FAILURE [​IMG]


    That takes you here:


    Occasional DRIVER_POWER_STATE_FAILURE [​IMG]



    Occasional DRIVER_POWER_STATE_FAILURE [​IMG]


    Then follow steps 4 through 7.


    Occasional DRIVER_POWER_STATE_FAILURE [​IMG]


    I don't know how to make it any more explicit than that. Suggestions welcome.
     
    Ztruker, Mar 12, 2021
    #4
Thema:

Occasional DRIVER_POWER_STATE_FAILURE

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