Windows 10: Occasional instability over the last month

case_00 · Feb 22, 2021

Hi,

I've generally had good luck with the current installation of Windows on my desktop, but lately, I've encountered a lot of instability on it. Problems seem to occur most often during booting, but can happen hours into use, too.

There doesn't seem to be a consistent error code that I can point to.

I did install a secondary NVMe drive recently, but I had no issues during its first few weeks--not sure if that's relevant.

Things I've tried without success:
- scandsk and chkdsk
- DISM
- Windows Memory Diagnostic
- memtest86+

I did see a couple of red flags with WMD and memtest a couple of weeks ago, but neither program--even overnight memtest sessions--has turned anything up during regular checks over the last week.

I'm currently operating under the theory that I somehow damaged the RAM or motherboard while installing the NVMe drive, but in so minor a way that I can't reliably detect that damage with diagnostic tools. I've never had bad RAM that was this sneaky, though. :

Any ideas? I'm not that experienced with Windows, so I'm not sure if there are software problems that I might investigate.

Minidumps archive: https://1drv.ms/u/s!AprVQoHEpL9xgstUTSj-2-IigRO1mA?e=7ff3Cm

System info:
AMD Ryzen 2600 CPU
ASRock B450M Pro4 motherboard

G.Skill Aegis 16GB 2x8GB DDR4 RAM

Gigabyte Radeon RX 580 GPU

860 EVO SATA 2.5" SSD system drive
Western Digital WD Blue SN550 NVMe storage drive

:)

anandsap123 · Feb 22, 2021

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

Install system in case

Remember to connect SSD and optical to same SATA ports on motherboard

Turn on PC

setup HDD

run blend test in prime95 for 30-60 min

run realtemp at the same time

While in Prime95 test

if CPU goes above 70c in RealTemp, I have a leaky CPU

if my system locks up or blue screens, there is an instability in the system somewhere

if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??

MB NH · Feb 22, 2021

Occasionally "Microsoft print to pdf" creates empty files

Have already done all of the steps suggested in that link.
The problem only happens occasionally; maybe two or three times a day.
Happening on several PC's, the only way to catch it before it goes to customers is the size of the file created.
If it is 0 or 1kb, it's a blank document.
Microsoft Print to pdf was working fine until about two weeks ago.
Thank You

Ztruker · Feb 22, 2021

Occasional BSOD: Event errors on many harddisk

I don't understand why people are having problems copying the data for Tuneup.bat. The directions are as follows:

Command Prompt or Powershell Window - follow Part Two-OneA steps 1A, 2A, 3A and 4 through 7.

That takes you here:

Then follow steps 4 through 7.

I don't know how to make it any more explicit than that. Suggestions welcome.