Windows 10: Odd CD-ROM detection error

Trying to troubleshoot an odd CD-ROM detection error. I have an ASUS DRW-24B1ST SATA drive. My bios picks up the drive, it shows up in Device Manager without an exclamation point icon and from Disk Management, it has an assigned drive E:


The drive does not appear in File Explorer when there's no media inserted.


If I insert a music CD into the drive, it doesn't auto launch or auto play. The drive does not show up in File Explorer. Applications like iTunes do not detect an inserted CD.


However, if I launch Disk Management after inserting the CD, the drive will suddenly appear in File Explorer and iTunes will suddenly detect the CD and operate as expected.


What could be causing this error?

:)

 

CD/ DVD ROM stopped working with error: driver is migrated on Windows 10

Hi,

Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your devices?
• What is the complete error message/ error code of this issue?
• Have you made any changes to the operating system that might have resulted in this issue?

Try few of the troubleshooting steps below and check if it helps.

Step 1: I suggest you to check if there is any yellow exclamation point on CD/DVD in Device Manager.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• Expand DVD/CD ROM drives, right click on the driver.
• Click on Properties and check the
  device status.

Step 2: If the drive is being detected in Device Manager try the below to update the drivers:

• 
  Right click on Start button and select
  Device Manager.
  
• 
  Expand DVD/CD ROM drives, right click on the drivers and click on
  Update driver software.
  
• 
  Restart the computer and check if the issue persists.
  

Step 3: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Hope it helps. Reply to the post with an updated status of accessing the CD/ DVD ROM for further assistance.

Thank you.

 

Problems with CD-ROM drive after upgrading to Windows 10.

Hi Karen,



Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.



I understand your concern about accessing the CD-ROM drive on Windows 10.



Do let us know the following to assist you better with this issue:

• 
  Have you made any changes to the operating system prior to this issue?
  
• 
  What exactly happens when you try to access CD-ROM drive?
  
• 
  Were you able to see any error message/ error notification with this issue?
  

• Have you connected the drive to your computer and check if it is detected in Device Manager?

I suggest you to try few of the below troubleshooting steps and check if it helps.

Step 1: If the drive is being detected in Device Manager try the below to update the drivers:

• • 
    Right click on Start button and select
    Device Manager.
    
  • 
    Expand DVD/CD ROM drives, right click on the drivers and click on
    Update driver software.
    
  • 
    Restart the computer and check if the issue persists.
    

Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device Troubleshooter.

Hope it helps. Reply to the post with an updated status of this issue and required information for further assistance.

 

CD rom

Hi Eugenia,

There are numerous reasons for your CD ROM not to be recognized by your system like corrupted registry entries, outdated drivers, or hardware issue. To isolate such issue, we'd like to ask a few questions:

• Which build and version of Windows 10 is currently installed on your computer? To check, click the
  Start > Settings > System >
  About.

• Are you getting any error messages?
• Were there any changes made on your computer settings prior to this issue?

You can also follow the steps
here. The article lists all troubleshooting steps suitable for issues in recognizing CD drive.

We look forward to your response.