Windows 10: Office 2007 updates are not installing - Error 0x80072af9

Discus and support Office 2007 updates are not installing - Error 0x80072af9 in Windows 10 Updates and Activation to solve the problem; I know, its a really old version of office (2007) but still works fine for this company. 4 Windows updates are all failing with the same error... Discussion in 'Windows 10 Updates and Activation' started by AudioDigital, Dec 15, 2016.

  1. Office 2007 updates are not installing - Error 0x80072af9


    I know, its a really old version of office (2007) but still works fine for this company.

    4 Windows updates are all failing with the same error 0x80072af9

    It may be that microsoft have removed these from the windows update vault as the product is no longer supported but i've not known this before - has anyone else seen this?

    Updates are.. KB3127889, KB3127949, KB3127948, KB2986253

    :)
     
    AudioDigital, Dec 15, 2016
    #1

  2. Error 0x80070643 and Error 1336 When trying to Install Windows updates or C++ Redistributables Windows 10

    Something is dreadfully wrong after I upgraded to Windows 10 Pro from Windows 7 Pro

    I am unable to install the following Windows Updates:

    • Security Update for Microsoft ASP.NET MVC 4.0 (KB2993928) - Error 0x80070643

    • Security Update for Microsoft Office 2007 suites (KB3114442) - Error 0x80070643

    • Update for Microsoft Office 2010 (KB2881030) 32-Bit Edition - Error 0x80070643

    • Update for Microsoft Office Access 2007 Help (KB963663) - Error 0x80070643

    • Update for Microsoft Office Excel 2007 Help (KB963678) - Error 0x80070643

    • Update for Microsoft Office InfoPath 2007 Help (KB963662) - Error 0x80070643

    • Update for Microsoft Office OneNote 2007 Help (KB963670) - Error 0x80070643

    • Update for Microsoft Office Outlook 2007 Help (KB963677) - Error 0x80070643

    • Update for Microsoft Office PowerPoint 2007 Help (KB963669) - Error 0x80070643

    • Update for Microsoft Office Publisher 2007 Help (KB963667) - Error 0x80070643

    • Update for Microsoft Office Word 2007 Help (KB963665) - Error 0x80070643

    • Update for Microsoft Script Editor Help (KB963671) - Error 0x80070643

    • Update for the 2007 Microsoft Office System Help for Common Features (KB963673) - Error 0x80070643

    I also get error 1336 if I try to install any of the C++ Redistributable packages.

    I am unable to install Visual Studio 2015.

    I am unsure exactly when the issue started, but I discovered it when a game I was trying to install kept failing.

    After trying multiple things, I tried to "Reset" Windows 10. It fails inexplicably, with no error listed.

    I am not 100% sure that this (or another error) didn't exist prior to the upgrade, so not 100% sure this is a Win 10 issue specifically.

    I have stopped short of trying to revert back to Windows 7, partly because I want to exhaust every reasonable effort to stay with Win 10, and partly because, if I revert back to 7 I won't be able to go back to 10 for free.

    Thank you in advance.
     
    Dave Sheldon, Dec 15, 2016
    #2
  3. Update error Error 0x8007066f in Win 10

    Tried to install Win 10 updates for Office 2007 and got the following:

    • Security Update for Microsoft Office 2007 suites (KB2825645) - Error 0x8007066f

    • Security Update for Microsoft Office 2007 suites (KB2837610) - Error 0x8007066f

    • Security Update for Microsoft Office 2007 suites (KB3054888) - Error 0x8007066f

    • Security Update for Microsoft Office 2007 suites (KB3054890) - Error 0x8007066f

    Tried several times over several days. Turned off Virus protection and firewall on the off chance and no luck.

    Windows troubleshooting led me to a program that executed from Microsoft site and gave me the following results:

    Windows troubleshooting

    Problems found

    Windows update components must be repaired. Fixed Followed by a green check mark.

    Unfortunately not fixed. Suggestions appreciated.
     
    MichaelRooneyPT41, Dec 15, 2016
    #3
  4. Office 2007 updates are not installing - Error 0x80072af9

    Ok, Downloaded and installed all updates manually

    Rebooted PC

    Checked for updates and see all 4 still listed .. but.. they all disappear in windows update and then return with the same Error 0x80072af9

    This suggests to me that they were probably installed all along but windows update is in difficulty and cant seem to mark them as installed.

    What to do now ?
     
    AudioDigital, Dec 15, 2016
    #4
  5. Bree New Member
    FWIW I have a machine which was Windows7/Office 2007 and upgraded it to Windows10. I have system images for both, so can swap back and forth at will.

    The Windows 7 system has consistently found and installed updates for both Windows and Office 2007.

    In Windows 10 having 'check for other Microsoft products' ticked used to work. Recently it not only failed to find Office updates, but also gives errors on checking for window updates, the error codes seemly associated with 'server time outs'. Now it seems to be working again (I've just run 'check for updates' to find out). This would seem to imply it's a problem at Microsoft's end that they are aware of.



    Office 2007 updates are not installing - Error 0x80072af9 [​IMG]

    Office 2007 updates are not installing - Error 0x80072af9 [​IMG]
     
  6. rm22 Win User
    Office 2007 updates were installing fine here until the November updates came out - they all failed again this month as well. They install fine using Windows Update Mini Tool (WUMT) it is a different front end GUI for windows update - only thing is it has been taking 1-2 hours to "check for updates", but everything installs fine in the end...

    can download the tool here Download Windows Update MiniTool - MajorGeeks
     
    rm22, Apr 5, 2018
    #6
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Office 2007 updates are not installing - Error 0x80072af9

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