Windows 10: Office 2016, Microsoft Store and Xbox App all ask for login since "something wrong" happened

Discus and support Office 2016, Microsoft Store and Xbox App all ask for login since "something wrong" happened in Windows 10 Software and Apps to solve the problem; Every time I open any microsoft app I was logged in in my case: Excel 2016, Word 2016, Xbox app and Microsoft Store it says that it couldn't log in or... Discussion in 'Windows 10 Software and Apps' started by SIG.ID, Jun 26, 2024.

  1. SIG.ID Win User

    Office 2016, Microsoft Store and Xbox App all ask for login since "something wrong" happened


    Every time I open any microsoft app I was logged in in my case: Excel 2016, Word 2016, Xbox app and Microsoft Store it says that it couldn't log in or that i have to log in to use any file/game within the apps example: save a sheet from excel that was stores on Onedrive, open a game on xbox+microsoft appIs there any way to fix it? when I login the system doesnt even ask for MFA since is the same account set on windows, but is driving me nuts to login every time I want to use somethingThanks in advance

    :)
     
    SIG.ID, Jun 26, 2024
    #1

  2. Can't Login to Store/Xbox/

    Hi Spacegizmo,


    Welcome to Microsoft Community.



    I appreciate your interest on windows 10.

    I understand the inconvenience you faced. Don’t worry about this issue. We will definitely help you to resolve this issue.


    As I understand from your information you are not able login in windows store as well in Xbox.

    I would suggest you to run windows apps troubleshooter to resolve windows store issue.

    Follow the steps.


    • Go to control panel and select troubleshooting then in top left corner of your screen select view all.

    • Click on windows store app and click on it and run it.


    To resolve Xbox issue I would suggest you to post your query in Xbox forum. We have dedicated team which deals with all these kinds of issues.



    Follow the link:

    Xbox Support


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.



    Thanks.
     
    Preeti Patel, Jun 26, 2024
    #2
  3. Office 2016 programs are not grouped under Microsoft Office 2016

    When I click Start to show everything program on my computer the office individual products are not listed all under

    Microsoft Office 2016 but they are all listed as individual start programs. Is this how 2016 does it because 2013 just showed Microsoft Office 2013 and you click on it and drop down menu shows all the programs such as Word, Access. etc.

    Have I done something wrong when installing or can it be changed to all go under Microsoft Office 2016

    Thanks

    ***Post moved by the moderator to the appropriate forum category.***
     
    TGMcCallie, Jun 26, 2024
    #3
  4. Nikhar_K Win User

    Office 2016, Microsoft Store and Xbox App all ask for login since "something wrong" happened

    The Microsoft Store, and the Xbox app doesn't work!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to launch Microsoft Store, Xbox app and GameBar. I’ll certainly help you with this issue.



    However, please let us know:



    • Do you receive any error message?
    • Are you aware of any changes made to the computer recently?
    • Which build version of Windows 10 are you using currently? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    Meanwhile, I would suggest you to refer the steps mentioned below:



    For issues with launching Microsoft Store, I would suggest you to refer the steps mentioned in the article

    Microsoft Store doesn't launch
    .



    Method 1: Store app troubleshooter



    I would suggest you to run the Store app troubleshooter and check. Refer the steps mentioned below:



    1. Press Windows Logo key + I, to open Settings.
    2. Click on Update & Security and select Troubleshoot from the left pane.
    3. Scroll down, click on Windows Store apps and select Run the troubleshooter.
    4. Follow the on-screen instructions.


    Method 2: Re-register apps



    If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:



    1. Press Windows Logo key + X, and select
      Windows PowerShell (Admin).
    2. Paste the following command and press Enter:
      Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    3. Once the process is complete, restart the computer and check.


    Method 3: New user account



    If re-registering the apps didn’t work, try creating a new user account and check if the issue persists. Refer the article
    Create
    a local user or administrator account in Windows 10




    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jun 26, 2024
    #4
Thema:

Office 2016, Microsoft Store and Xbox App all ask for login since "something wrong" happened

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