Windows 10: Office 2016 Trial Version Will Not Uninstall Entirely

Discus and support Office 2016 Trial Version Will Not Uninstall Entirely in Microsoft Office and 365 to solve the problem; Please open an elevated Command Prompt and run following command: If your installed Office is 32 bit: cd "\Program Files (x86)\Microsoft... Discussion in 'Microsoft Office and 365' started by Kari, Apr 5, 2018.

  1. Kari Win User

    Office 2016 Trial Version Will Not Uninstall Entirely


    Please open an elevated Command Prompt and run following command:

    If your installed Office is 32 bit: cd "\Program Files (x86)\Microsoft Office\Office16"

    -- OR --

    If your installed Office is 64 bit: cd "\Program Files\Microsoft Office\Office16"

    Now run following command: cscript ospp.vbs /dstatus

    Post output here as screenshot, here's mine as an example:


    Office 2016 Trial Version Will Not Uninstall Entirely [​IMG]

    (Click to enlarge.)
     
    Kari, Apr 5, 2018
    #1
  2. imgain Win User

    Hi all,

    I'm hoping someone can help me with this most irritating issue that started in the last few months:

    The trial version of Microsoft Office 2016 that comes pre-installed on new laptops does not uninstall entirely.

    We use Volume Licensing, so when we uninstall Office via the Control Panel, it acts as though it's uninstalling as in it no longer appears in ControlPanel/Programs. I also remove all instances of it in the start panel, and anywhere else it may be lurking. After uninstalling it, I install our own standalone version of Microsoft Office 2016 Standard and activate it with the key. I usually restart the system after activation, and when I bring up Excel it nags about product activation, with the option of "signing in" or activate by product key. I opt for product key. All looks good until I go to use Excel, Word, then the nag begins again.

    I've used this: https://support.office.com/en-us/article/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US Option 2, but still have the same issue. As a last resort, I have to totally wipe the system and rebuild it. It's freaking crazy.

    Has anyone else encountered this, and if so, what do you do to fix it?

    Thanks in advance!

    :)
     
    imgain, Apr 6, 2018
    #2
  3. Am I safe to Uninstall Microsoft Office?

    Hi Dan,

    If it's just a trial version, you can safely uninstall it. Just follow the steps provided in this
    article.

    Let us know how it goes.
     
    Michelle Vil, Apr 6, 2018
    #3
  4. AsterL Win User

    Office 2016 Trial Version Will Not Uninstall Entirely

    Deleted Apps showing using windows 10 search (with or without Cortana)

    I had previously uninstalled Office 2016 to make way for Office 2013, as my trial for Office 2016 expired, however, whenever I search for Word in the start menu, Word 2016 will always pop up, while Word 2013 will not. The same goes for other
    Office products, such as Excel, OneNote and PowerPoint.

    Is there a way to fix this?
     
    AsterL, Apr 6, 2018
    #4
  5. Hi imgain. Welcome to the TenForums @imgain

    When you say you activate it by product key and everything looks okay are you actually clicking File => Account and is the product showing Activated with the right product name directly below it?
     
    Caledon Ken, Apr 6, 2018
    #5
  6. imgain Win User
    Yes, File >> Account.

    I click on Change Product Key, paste the appropriate key in the field, the checkmark turns green when I click OK, then it says activated. It doesn't return the product key specifically, just says "Activated".
     
    imgain, Apr 6, 2018
    #6
  7. hmmm.

    and it has the right product name?

    and when you start it next are you using the program menu under Office 2016 or an icon on task bar / start menu?
     
    Caledon Ken, Apr 6, 2018
    #7
  8. Wynona Win User

    Office 2016 Trial Version Will Not Uninstall Entirely

    Good afternoon, Imgrain:

    FYI: By design, Office won't produce your product key. You can get it with the free version of Belarc Advisor, though, if you want to check to see if it "took". Historically, almost from the time I started testing Office 365 (subscription), there have been issues with

    FYI: In case you didn't know, Microsoft Office is somehow (I've never tried it) included with Windows 10, but is a tad bit convoluted and of course, won't sub for the real deal. *Sad Don't try to uninstall this version.

    If you accidentally (or on purpose) installed the trial version on your computer, you may be able to get it off with the free version of Revo Uninstaller: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
    ... Revo will list pretty much every app on your computer.

    Again, don't try to uninstall the online version; I'm not sure what that would do, since I haven't used it, but better to be safe than sorry. In fact, I've seen no adverse reaction to leaving it status quo. I have uninstalled the "trial version" from the Start Menu, though. Right click>Uninstall.
     
    Wynona, Apr 8, 2018
    #8
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