Windows 10: Office 365 Alert Problem

Discus and support Office 365 Alert Problem in Windows 10 Software and Apps to solve the problem; Windows 10 and Office 365 seem to not like each other in one respect important to me. I have had DestopAlerts TimeOn set in regedit since the... Discussion in 'Windows 10 Software and Apps' started by JJG10, Aug 19, 2015.

  1. JJG10
    JJG10 Win User

    Office 365 Alert Problem


    Windows 10 and Office 365 seem to not like each other in one respect important to me.

    I have had DestopAlerts TimeOn set in regedit since the beginning of my Office 365 on Windows 10. Several day ago, for some reason, an Alert doesn't show up at all when a new email is received. The TimeOn REG_DWORD is set to 0xffff47(4294964295). When opened in Safe mode, the Alert appears just fine.

    I have had 2 online chats over 1 hour each with MS Office 365 on line support, posted the problem to Office-Microsoft Answers but have not been able to solve the problem. One of the chats resulted in reinstalling Office 365 to no avail. I feel I have exhausted Microsoft avenues for help so I am turning to this forum for help. If I have violated some tenet of the forum I sincerely apologize but I am completely frustrated.

    If anyone out there can shed light on this problem it will be appreciated. (Pardon the passive voice.)

    Thank you.

    :)
     
    JJG10, Aug 19, 2015
    #1
  2. ENTEGY
    Entegy Win User

    Phone doesn't sync emails properly

    Just to clarify, what you want is Office 365 Small Business. That gets you the Exchange account. Office 365 Home Premium is merely a subscription to the desktop software. However, if you want the desktop software too, it's a few more dollars a month to add
    to the Small Business subscription. See the comparison for business
    here     (note that due to your mention of Carphone Warehouse, I'm assuming you're British and have linked you to the British Office 365 comparison page)

    I'm sorry to hear you're continuing having problems with sync right now though. Michal TR brings up a good point though. Does this happen on WiFi, cellular data or both?
     
    Entegy, Aug 19, 2015
    #2
  3. [EPSTEIN]
    [Epstein] Win User
    Office on Microsoft Lumia 640

    The phone has pre-loaded Office.

    The Office 365 login on the phone is for enterprise/business users only.

    You cannot install Office 365 on it because that is for computers.

    What is the problem? What is your Office 365 subscription?
     
    [Epstein], Aug 19, 2015
    #3
Thema:

Office 365 Alert Problem

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