Windows 10: Office 365 not running after purchase

Discus and support Office 365 not running after purchase in Windows 10 Installation and Upgrade to solve the problem; I purchased Office 365 on July 19. I just checked to see if it was running and was informed in Settings-my device that I'm still running Windows 10... Discussion in 'Windows 10 Installation and Upgrade' started by HaFin, Aug 14, 2020.

  1. HAFIN
    HaFin Win User

    Office 365 not running after purchase


    I purchased Office 365 on July 19. I just checked to see if it was running and was informed in Settings-my device that I'm still running Windows 10 home. Why is this...I done several restarts to make sure updates are current. How do I access 365??

    :)
     
    HaFin, Aug 14, 2020
    #1
  2. DOUGLAS CLELLAND
    Douglas Clelland Win User

    Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:



    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Doug
     
    Douglas Clelland, Sep 4, 2020
    #2
  3. HAFIN
    HaFin Win User
    Office 365 not running after purchase

    I purchased Office 365 on July 19. I just checked to see if it was running and was informed (in Settings-my device) that I'm still running Windows 10 home. Why is this...I've done several restarts to make sure updates are current. How do I access
    365??
     
    HaFin, Sep 4, 2020
    #3
  4. LZKOCE
    lZKoce Win User

    Office 365 not running after purchase

    Microsoft Releases Office 365 Home Premium

    Where do you actually purchase the Office 365?
     
    lZKoce, Sep 4, 2020
    #4
Thema:

Office 365 not running after purchase

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