Windows 10: Office 365 Questions

I just helped a friend reinstall Office 365 after a virus incident. In a nutshell, she started seeing messages about ransomware, figured out that she malware, and took it to a local computer store to get the malware removed. In the process, the guy at the store advised her that she would lose some data and some applications. Anyway, I have a question now:

In the process of reinstalling her Office 365 apps - she only had Word and Excel and Outlook not the whole suite - I didn't see any option for just installing those specific parts of Office 365 so I ended up installing all of it. She doesn't really need the other parts - Access, Powerpoint, etc. - so are they going to charge her more next year because she has more of the suite? If so, do I just uninstall the parts she doesn't need to avoid the annual charge going up? Or is there some other way to handle this?

:)

 

Office 365 Lumia 521/Win 8.0 - Copy & Paste

Hi mcw1260,

Thanks for posting!

I would suggest you to post this question on the Office 365 forum, or get in touch with Office 365 support directly;

Microsoft Office help and training - Office Support

Kind Regards,

 

Lumia 735 and Activating Office 365 Personal one year subscription

Hi,

Receiving email is not the problem. My Microsoft account is working fine on the phone. Also I can see that Office is installed on the phone.

I know that I can use the Office Suite on the phone, but how would I edit them on my home PC without the full Office 365 experience?

The question is for Office 365. There is an option to 'set up' this on the phone and this fails.

Given that the offer with the phone is for one year Office 365 Personal, I would also expect to be able to download and use the office platform on my home PC - i.e. the whole point of Office 365.

So, back to my original question - how do I activate my one year Office 365 Personal, that came with the purchase of the phone?

Regards

Dom

 

Hi RhinoCan.

If your friend has a subscription for Office 365 she is entitled to all products and there will be no additional charge. Here is a link to their product sheet. I would not uninstall pieces and that will likely lead to trouble at some point.

https://www.microsoft.com/en-ca/stor...0%2B365%20home

Ken

 

The thing is that I don't know what subscription(s) she had. I helped her with the original purchase but that was well over a year back and I simply don't remember all the details. I *think* she had said she only wanted Word 365 and Outlook 365 and that we only acquired those because it was cheaper to do that than to pay for the whole of Office 365. I'd like to think there is some way to see her subscriptions at Microsoft but I have no idea how to do that. Can you tell me how to see her subscriptions?

 

Sure, sign in with the account she is using for Office 365.

account.microsoft.com

As soon as you said you had Outlook 2016 its almost certain she has entitlement to all. Now she may have only one copy subscribed too.

You will see in the blue title bar a link titled "Services and Subscriptions"

Ken