Windows 10: office products not working

My subscription has not expired and my word is not working nor excel

:)

 

Office Technical Preview Office

MS doesn't take any feedback or suggestions about Office 2016 at the moment, it is listed under "Non-feedback Product" category:




On the Connect homepage you can check the lists of products accepting bug reports and / or suggestions, Office is not on those lists:

 

Office 365 or Office 2016

Under info for the new office listing on My Visual Studio it states.

Office Professional Plus 2016 (x86 and x64) - (Multiple Languages)
To obtain the product, follow these steps:

Step 1: Get your product key by clicking the ‘Get key’ button on the right.

Step 2: Go to the Office website by clicking the ‘Get it now’ button.

Step 3: Enter your 25-character product key and continue as directed on the site.

Released: 9/23/2015

And for the discontinued it states.

Office Professional Plus 2016 (Discontinued)
Info
Keys
Office Professional Plus 2016 (x86 and x64) - DVD (English)
No additional details are available for this file.

Released: 9/22/2015
SHA1: 213A8A0F8849516704101CB6C49F6A027B0D6D5F
File name: en_office_professional_plus_2016_x86_x64_dvd_6962141.iso

I'm thinking option one is going to be my only option. I'm fine with that as long as I can get Outlook to work with my ISP's pop3 e-mail. Last time I tried that with the new 2016 install I could not get it to work, no way no how. All the same settings that work with the ISO install?

EDIT: I should mention, for me as far as I know, neither of these options are a subscription. They use two different keys but they are perpetual one time activation licenses. I only ran the new download briefly though, as I could not get outlook to work. I bailed and went back to what works.

 

Microsoft Office products on Windows 10

• 
  What exactly do you mean by Microsoft product will not open?
  
  ​ When I try to open any Microsoft application (Word, Excel)​, either opening a document, or the program itself, the document or program flash open for a split second, then close.
  
• 
  Are you referring to Microsoft Office product or all Microsoft product?
  
  ​ Sorry, Microsoft Office programs.​
  
• 
  What exactly happens when you try to open?
  
  ​ See above.​
  
• 
  Are you getting any error message?
  
  ​ No. I did try a suggestion I saw in an online blog - to Run excel / safe, but that didn't work at all.​