Windows 10: Official Licensed PS4 controller detects as a Xbox 360 controller

Hello, i have NACON PS4 Wired Compact Controller which i use to play some games. When i try to see the controls it would show Xbox controller layout instead of PS4's controller layout, which is very frustrating. I thought the Epic Games platform that i play on is the problem but when i go to the device manager it says Xbox 360 controller for Windows so i came to the conclusion that Windows misrecognizes it. Can someone please help me fix this problem? i cant connect via bluetooth, my windows version is 22H2

:)

 

Xbox One controller being recognized as a 360 Controller

Hi Stephan,

There are several reasons why your Xbox One controller is detected as an Xbox 360 controller by your PC. It is possible that the controller is not updated or if you previously used an Xbox 360 controller on the PC, it is still detecting its drivers instead
of the Xbox One controller drivers. To properly isolate your concern, please clarify the following information:

• Have you used an Xbox 360 controller on the same computer before?
• Does the error message occur on all of the games that you play?
• Have you tried to update the controller?
• Are you using an Xbox One Elite controller?

In the meantime, we suggest that you update the controller by following the steps on this

link.

 

Xbox One controller being recognized as a 360 Controller

Thank you for responding...

-No I have not used A Xbox 360 controller.

-When I enter a game, it says that the

"Controller that you are currently using(Xbox 360 for Windows) is not supported. Some features may not be available". Only a game called Payday 2 doesn't flash up with a message similar to that.

-I've downloaded the Xbox Accessories app and connected via USB and it recognized it as an Xbox One Controller and then I tried to update the controller but it says that their are no updates available.

-And no im not using the Xbox One Epite controller. Im using the Xbox One Controller+Cable for Windows.

Other Info.

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MODEL NO.: 1708

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Xbox Receiver Cannot Find Xbox 360 Wireless Controller

Hi,

Compatibility issue is one of the potential reasons why the Xbox receiver cannot detect your Xbox 360 controller. To help you resolve this concern, we recommend that you perform the troubleshooting steps provided on this link below:

Xbox 360 Wireless Gaming Receiver for Windows

We also suggest that you visit this
link and follow the steps on how to calibrate your Xbox 360 Controller for Windows.

Kindly update us with results, so that we can assist you further.