Windows 10: Offline Scan wont run

When I try to run an Offline Scan on my Galaxy Book 3 it's 4 months old and runs Windows 11 the reboot starts but then a command line screen flashes on the screen momentarily, the screen then goes blue for a few seconds the PC then reboots as normal but no scan has taken place. Any ideas??

:)

 

offline scan by win defender

Hi,

To further assist you with your concern with Windows Defender, follow the steps below:

• Open the Run window by pressing Window + R button.
• Then type services.msc and hit "Enter".
  
• Look for Windows defender service in the list and right click on it and select start.
• Once Windows defender is opened try to do the offline scan on that window.

Let us know how it goes.

 

Defender Periodic Scanning or Offline Scanning?

That link does suggest it's useful to use Defender offline scanning in addition to periodic scanning and a third party real time anti virus (e.g. Kaspersky).

 

Scan Offline Option is not Appearing

Hi Gary,

We would like to know more details about your concern about Scan Offline so we can better assist you. Kindly answer the following:

• When did the issue start?
• Any changes made prior to this issue?
• What troubleshooting steps have you done so far?

We look forward to your response.