Windows 10: Offline to Online - files safe?

Discus and support Offline to Online - files safe? in Windows 10 Drivers and Hardware to solve the problem; Hi,I have 3 mybook external usb drives, 2 have always been connected to my main pc and one was connected to an older pc.I have now retired the older pc... Discussion in 'Windows 10 Drivers and Hardware' started by IanHumphries1, Jan 10, 2022.

  1. Offline to Online - files safe?


    Hi,I have 3 mybook external usb drives, 2 have always been connected to my main pc and one was connected to an older pc.I have now retired the older pc and tried to connect the mybook from that onto my main pc, I hear it bing when plugged in but it is not shown in explorer as disk management says it is Offline as it has signature collision with another disk.If I just click Online in disk management will it fix the clash without losing my files on either of the disks that collide or will any need to have reformat.None of the mybooks are booting, all used for file storage.Any help appreciated.

    :)
     
    IanHumphries1, Jan 10, 2022
    #1
  2. Jelu Cal Win User

    offline files acces denied (file name database.xml)

    Hi,

    Access issues with offline files can be due to the changes in the configuration of the device and/or the host/server. To better understand your concern, we'd like to know the following:

    • If you're using the Windows Sync Center application to access/manage your offline files.
    • If you're referring to the use of the OneDrive application.
    • If your device is managed by a domain or an organization.
    • The exact error messages that you're getting when accessing the files.
    • The version and build of Windows 10 that you're using on your device. To check this, you can perform the steps posted on this

      link
      .

    In the meantime, we'd recommend performing the following steps to verify the status of the offline file access on your device:

    • Search and launch Control Panel using Cortana.
    • In the Search Control Panel box, type offline.
    • Under Sync Center, click Manage offline files.
    • In the Offline Files pop-up window, check if its enabled.

    We look forward to your response.
     
    Jelu Cal, Jan 10, 2022
    #2
  3. How can I get Office 2019 (NOT 365) to open files in offline folders when not connected to the Internet?

    Hi,



    Thank you for writing to Microsoft Community Forums.



    Is your computer connected to any Domain Network?



    I suggest you to follow the below steps to remove the offline files and clearing the cache and check if you are able to access the files if not connected to the internet.



    Before trying the below steps, I suggest you to take a backup of all the files in the Offline Folder.



    • Open Sync Center > Click on Manage Offline Files on the left and select
      Disable Offline Files > Restart the computer once.
    • Then, click on the Start Menu > Search for
      Command Prompt > Right-click on Command Prompt > Click on
      Run As Administrator.
    • Once the Command Prompt is up and running, type the following commands one by one and hit
      Enter.


    cd c:\Windows

    takeown /f csc /r /a /d y > NUL

    icacls csc /grant AdministratorsOffline to Online - files safe? :(F) /t /l /q



    • Then, delete the folders under C:\Windows\CSC >
      Restart the computer once > Enable Offline Files again and check if you are able to access the files.


    For reference, you may also refer Can't open
    files offline when you use Offline Files and Windows Information Protection
    .



    If your computer is connected to a Domain Network and If you are still facing the same issue after trying the above troubleshooting steps, then I suggest you to post your query in
    IT Pro TechNet forums, where we have support professionals who are well equipped with the knowledge
    on Offline Files.
     
    Shafeeq_Khan, Jan 10, 2022
    #3
  4. meebers Win User

    Offline to Online - files safe?

    RetailDemo Offline Content?


    Was cleaning up my 10162 install using cleanmgr. One option on the list was "RetailDemo Offline Content", it was 100MB. Not sure what this is, before I delete it. Suggestions?
     
    meebers, Jan 10, 2022
    #4
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Offline to Online - files safe?

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