Windows 10: Old and New account purchasses tell me good news

I created an additional Microsoft account and deleted the old one last month. Are my purchases still there? It wasn’t much just heavily discounted video apps. I had to reload and there not in my library.

:)

 

How to replace old Microsoft Account with a new Microsoft Account

Hi Hitendra,

Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

I would suggest you to switch your Microsoft account to a Local account first and then switch back with a new Microsoft account. Please refer to the following steps:

Step 1:

• Type Manage your accounts
  in the search bar and click on it
• Click on "sign in with a local account instead"
• Press next and complete the process.
• If you do not have a local account, leave the credentials blank and proceed.

Step 2: Now, on the newly converted Local account, follow these steps to add a new MSA.

1. In the Start search, type "Manage your accounts" and press Enter.

2. Choose 'Accounts'.

3. Click on "sign in with a local account instead"

4. Enter the Microsoft account ID and Password and click Next.

Hope this post helps. Get back to us for further queries. We are happy to help!

 

New accounts

Hi,



Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

If the issue doesn't persists with new User Account, I would suggest you to fix the corrupted user account and check.

Method 1:

To create a new User Account follow these steps:

• Click on Start. Click on
  Settings.
• Type ‘Add, delete and manage other user accounts’ in search box.
• Now click on ‘Add someone else to this pc’.
• And follow the instructions to create a new User Account.

Method 2: To fix the corrupted User Account, refer to the below link and try the suggestion of Jessen P replied on November 5, 2013:

Windows 8 User Profile corrupted

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Windows 10 New User Accounts

• Which is the new user account type you have created and facing these issue?

Built in Administrator account

Local Account

MS Account

2. Have you made any changes on these accounts after creating them?

Not initially. Tried rebooting, removing and readding after a reboot. Tried adding via CLI and GUI interfaces

After that I tried one of the suggestions and tried coping a good account over the newly created account. That did not work

3. Does this issue persists on any specific user account?

No it persists on all newly created accounts do not work

4. What are the troubleshooting steps you have created in resolving the issue?

Just the ones mentioned in Step 2

5. Do let us know if you have any user account with no issues on your computer?

only the initial account that was created when I upgraded to windows 10