Windows 10: Old and new laptop connected

Discus and support Old and new laptop connected in Windows 10 Drivers and Hardware to solve the problem; I recently got a new laptop, so I was going to give my old one to my brother, but for some reason they seem to be connected. Whatever I do on one the... Discussion in 'Windows 10 Drivers and Hardware' started by Brianna2020, Oct 11, 2020.

  1. Old and new laptop connected


    I recently got a new laptop, so I was going to give my old one to my brother, but for some reason they seem to be connected. Whatever I do on one the same thing happens on the other. I have tried to turn of sync settings for both, sharing for both, and I even took the old device off of my Microsoft account and logged out of my Microsoft account on my old one. I want to factory reset the old laptop but I'm worried it'll do the same to my new one and I don't want that to happen. Please can anyone help?

    :)
     
    Brianna2020, Oct 11, 2020
    #1

  2. connect new laptop to old printer

    Hi Yon,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about adding a printer to your device. We will help you with this issue.

    This issue might have occurred due to corrupted or outdated printer drivers after upgrade to Windows 10. We will help you with this issue.

    Do let us know if the drivers are compatible to Windows 10 Operating System?



    Try few of the below troubleshooting steps and check if it helps you to add the printer.

    Step 1: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

    Hardware and Devices troubleshooter
    checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    Follow:

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device
      options from the list.
    • Click Next to run the
      Hardware and Device
      Troubleshooter.

    Step 2: I suggest you to check the status of
    Print Spooler service and check.

    Print Spooler service, spools print service and handles interactions with the printer.
    If you turn off this service you won’t be able to print or see your printer.

    Steps:

    • Press Windows + R to open Run command, type
      Services.msc and press Enter.
    • Search for Printer Spooler service, right click on it and
      Start the service.
    • Also, set the Startup type to Automatic.
    • Now check if you are able to install the driver.

    Step 3: I suggest you to refer to the below thread, check if your issue matches with the same.

    If so, try the troubleshooting steps suggested by Greg Carmack - MS MVP
    on January 10, 2016 and check if it helps.

    Unable to connect my Printer to Windows 10


    Hope it helps. Get back to us with an updated status of this issue for further assistance.
     
    Deepika Gowda, Oct 11, 2020
    #2
  3. Nordic Win User
    What to do with old laptop

    If you actually read the thread it is a spare old laptop.
     
    Nordic, Oct 11, 2020
    #3
  4. Anthony12 Win User

    Old and new laptop connected

    What to do with old laptop

    Yeah this is good suggestions here with your old laptop but i just want to say you that you should replace your old laptop with any new laptop by exchanging the old one and i think this is the best opinion for you ....

    Give us a call
     
    Anthony12, Oct 11, 2020
    #4
Thema:

Old and new laptop connected

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