Windows 10: Old Email and Password required when logging into windows

Hello,My computer is asking for an old email password when logging into the computer. I no longer use this email and need to get into the account to see all of my files because this is an administrator account. I would really like to get into this computer so that I can see pictures of my son when he is a baby, etc. Please help.

:)

 

Log in requires password

Since a recent update the PC now requires a password to log in.

I have tried Windows Key - netplwiz and unchecked "users must use password...."

There are no other users shown in the listing.

I use my Windows account as my log in which is also the administrator account.

Also on restart the lock screen shows - pretty picture and no taskbar. I have to press spacebar to release that and then it shows my account and requires a password input.

 

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

 

Unable to log into laptop after changing password.

Hi Marty,



Thank you for writing to Microsoft Community Forums.



We understand how difficult it could be and we appreciate the time and effort that you have taken to work this issue. However, in order to get clarity, we would need some more information regarding the issue.

1. Were you using the “Old email (account) address” regardless of not using laptop?
   
2. Are both the email addresses linked?
   
3. Could you please let us know, where exactly you get prompt for the password for the “Old email address” in the desktop?
   
4. What is the exact error message you get when you try to log in to laptop?
   
5. Does your desktop has two user profiles?
   

In the meantime, we would suggest you to follow the steps mentioned below and check.



You would need to have internet connection in laptop, so that the password change could get updated and it seems that the laptop is not connected to the internet, we would suggest you to connect Ethernet cable to laptop and then
try logging in to the laptop with the new password for the old email address.





We await your response.