Windows 10: Old microsoft account vs new microsoft account

Discus and support Old microsoft account vs new microsoft account in AntiVirus, Firewalls and System Security to solve the problem; I keep getting asked to log into an account that I no longer have for Microsoft. I thought when a support staff person help me switch to the new... Discussion in 'AntiVirus, Firewalls and System Security' started by CindyShively, Jul 7, 2018.

  1. Old microsoft account vs new microsoft account


    I keep getting asked to log into an account that I no longer have for Microsoft. I thought when a support staff person help me switch to the new account that the old one was going to either be deleted or would be merged with me new account. But Microsoft continues to ask me to log into the old account! HELP!

    :)
     
    CindyShively, Jul 7, 2018
    #1

  2. How to replace old Microsoft Account with a new Microsoft Account

    Hi Hitendra,

    Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

    I would suggest you to switch your Microsoft account to a Local account first and then switch back with a new Microsoft account. Please refer to the following steps:

    Step 1:

    • Type Manage your accounts
      in the search bar and click on it
    • Click on "sign in with a local account instead"
    • Press next and complete the process.
    • If you do not have a local account, leave the credentials blank and proceed.

    Step 2: Now, on the newly converted Local account, follow these steps to add a new MSA.

    1. In the Start search, type "Manage your accounts" and press Enter.

    2. Choose 'Accounts'.

    3. Click on "sign in with a local account instead"

    4. Enter the Microsoft account ID and Password and click Next.

    Hope this post helps. Get back to us for further queries. We are happy to help!
     
    Joy Kemprai, Jul 7, 2018
    #2
  3. zsolt_93 Win User
    Windows 8 with 2 Microsoft accounts?

    You could create a secondary account that is Microsoft account and leave the current one as it is. And it should only sync the Microsoft acc. eneabled user and you can still have your old things as they always were, in case you question MS security and what they might collect about you.
     
    zsolt_93, Jul 7, 2018
    #3
  4. Old microsoft account vs new microsoft account

    Mindweaver, Jul 7, 2018
    #4
Thema:

Old microsoft account vs new microsoft account

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