Windows 10: Old Printer Driver Won't Uninstall

Hey guys, so every time I've been restarting my computer for the last few months after updating to windows 10, there is an old HP Printer driver that has been trying to update. However, it has never done so successfully and it adds an extra 10-15 minutes to my restart time because it fails to update and tries it three or four times in a row.

I just want to uninstall it so I don't get these annoying and useless updates. I have uninstalled all the programs relating to the printer from the control panel. But the driver shows up as "unknown device" which means I can't uninstall it.

How do I get rid of the "unknown devices"?? PLEASE HELP! Thank you!

:)

 

uninstall old printer drivers

Could you post a screenshot of the window containing those devices? Be careful not delete like the Microsoft Print to PDF printer.

You can try booting into Safe Mode then try deleting from there.

Log out and go to the sign in screen.

Hold down the shift key on your keyboard while clicking the Power button on the screen.

Continue to hold down the shift key while clicking Restart.

Continue to hold down the shift key until the Advanced Recovery Options menu appears.

Click Troubleshoot

Click Advanced options

Click Startup Settings

Click Restart

Press (4) to Enable Safe Mode

Wait while Windows 10 starts in safe mode.

Log in

 

uninstall old printer drivers

Please try the steps recommended below to uninstall printer software

Press Windows key + X, click Apps & Features or Programs and Features

Select your printer.

Select Uninstall.

Press Windows key + R, type control, hit Enter

Open Devices and Printers.

In the Devices and Printers window look for your Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

Open up the run command with the "Windows Key + R" key combo.

Type printui.exe /s and click OK.

Click on Drivers tab.

Look for Printer driver. If you see it click on it and click Remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties windows.

Close Devices and Printers.

 

What is the full model number?

Have you tried downloading the latest available driver and installing it? If that works then you should be able to uninstall it.

 

Hi have you tried via Ccleaner
Go to Tools
Then Uninstaller
Let it load and see if it appears in there if it does just high light it
Then click uninstall and I have found myself stubborn drivers can be removed that way
Let us know how you get on,
Also how did you remove the printer from the system, did you remove all traces of it via the C drive then Programs, and Programs x86 as if there is one file left that could be why you are having that trouble