Windows 10: Old wireless mouse

Discus and support Old wireless mouse in Windows 10 Software and Apps to solve the problem; I have an old wireless laser mouse 5000v1.0/keyboard 5000/receiver 3.1. Up until a few months ago all was working fine, even with an upgrade to... Discussion in 'Windows 10 Software and Apps' started by Thomas Leslie, Jul 30, 2022.

  1. Old wireless mouse


    I have an old wireless laser mouse 5000v1.0/keyboard 5000/receiver 3.1. Up until a few months ago all was working fine, even with an upgrade to 11.However while in the past the mouse batteries lasted 6-8 months they now last just weeks. I know, Not a major problem. But can anyone explain why this has started happening? Or, is there a replacement I can buy without having to replace the keyboard? Thanks

    :)
     
    Thomas Leslie, Jul 30, 2022
    #1
  2. Remon Ont Win User

    Logitech Wireless Mouse

    Hi Ken,

    Not working wireless mouse could be due to the following:

    • Outdated device driver
    • No device driver installed
    • Faulty wireless mouse receiver

    We would like to know some information to better isolate the issue:

    • Have you done any changes (like updating your Windows) on your computer prior to the issue?
    • Have you tried using using your wireless mouse on other computer and checked if the issue persists?
    • Have you tried updating your wireless mouse driver?

    For initial troubleshooting steps, we suggest that you follow the steps below on how to run Windows troubleshooter:

    • Type troubleshoot in the search box and press Enter.
    • Select Hardware and Devices, then click
      Run the troubleshooter
      .

    If the troubleshooter didn't work, you can check this
    article
    about updating your wireless mouse driver.

    Let us know if you need further assistance.
     
    Remon Ont, Jul 30, 2022
    #2
  3. Anne Ros Win User
    Wireless mouse "driver is unavailable" issues

    Hi,

    The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

    • Open Device Manager.
    • Look for Mice and other pointing devices and click it to expand.
    • Check if there is a driver for the wireless mouse.

    If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

    Get back to us if you need further assistance.
     
    Anne Ros, Jul 30, 2022
    #3
  4. Iven 77 Win User

    Old wireless mouse

    Bluetooth adding wireless mouse

    • Followed advice from Windows chat on how to add a device to Aspire laptop (in this case a wireless mouse) through Bluetooth. When I get to screen to select a device the Logitech wireless mouse isn't on the list. Any suggestions of what to do next please?
     
    Iven 77, Jul 30, 2022
    #4
Thema:

Old wireless mouse

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