Windows 10: OMG I had the same Brian Brown get in touch with me he said he was from Microsoft. as well...

I had an issue that popped up on my screen and said to call microsoft right away at this number 877-434-8106I talked with a Brian Brown, he did numerous scanns on my computer gave me a personal number of 551-258-4577... he had me downloac a site called Ultra Viewer. so he could see my computer .I need to know he is for real and not a scam. how can you prove this to me, as I am supposed to call him back today after a whole night scan...

:)

 

Brian O'Shea

Hi Brian,

Thank you for posting on Microsoft Community.

• Are you referring to Outlook Express or Microsoft Office Outlook?
• What was the previous operating system installed?
• How did you install Windows 10?
• Was it an upgrade via Windows Update or through ISO download?

Note that if you performed a clean installation using the ISO download, all programs will be lost. Please reply with the information asked so we can help you further.

Thank you.

 

Microsoft RVF-00052 Arc Touch Mouse

Hi Logan,

To better assist you, please clarify the following:

• Did you make any changes prior to this issue?
• Have you tried using the mouse on a different computer?

Meanwhile, to troubleshoot Microsoft Arc Touch Mouse, we suggest performing the steps provided on this
link. Keep us posted with the result.

Regards.

 

OMG so many issue

Hi Sylvain,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• Have you updated all the drivers?
• Have you updated all the Windows Updates?

I suggest you to follow the steps below and check if it helps.

• Press Windows + X.
• Click on Device manager.
• Click on Imaging Devices.
• Right click on Microsoft LifeCam Studio.
• Under Driver Tab click on Update Driver.
• And follow the instructions.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help