Windows 10: On boot gets past windows loading then black screen

Hello


I have got a Dell Latitude E6420 that after it gets past the Windows 10 loading screen after being turned on the screen goes black (backlight is on though). If you plug in an external screen you can see the desktop with no issues. I have tried updating the graphic drivers, reinstalling and replacing the SSD inside it. I have also tried reseating the screen cable but I am not sure how that helps as it can display things on the screen but for some reason doesn't

:)

 

Black screen after 'Starting Windows' sequence

Sounds like the old... windows black screen of death.

Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

They, also, have some other options there, too.
Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.

 

Dell Ispiron Black Screen After Loading Windows

Hello again,

Okay... I have a dell ispirion 1545 and it will not load into windows.. i can load up the comp, it gets to resuming windows and boots into a black screen but the kicker is the mouse is responsive.. wut do? *Confused

 

PC won't boot after Windows loading screen!

Hi,

An Automatic Repair or Startup Repair can help you resolve your concern. This tool is used when you cannot boot your Windows properly. To run Startup Repair, you can go through
Settings > Update & Security > Recovery > Restart now (Under
Advanced start-up). However, since you cannot enter your Desktop, we suggest you to force fail your computer. To do so, kindly follow the steps below:

• Boot your computer.
• While on the logo screen, do a force shutdown by pressing the Start button.
• Wait until you see "Preparing Automatic Repair" appears. If it doesn't appear, repeat the steps until it do so.
• After the loading screen, you will have a black screen and another loading screen will appear.

By then, it will now diagnose your computer and will do an Automatic Repair.

Let us know how it goes.