Windows 10: ON HOLD

Hi,


Is it normal to be put on hold for hours when trying to reach a person from microsoft support in your area?

:)

 

Stuck at OneDrive screen during Surface Pro 6 initial setup

Hi,

Thank you for writing to Microsoft Community Forums.

Try the below suggested steps.

Method 1

1. Unplug all the external devices except Mouse and Keyboard.
   
2. Try to reboot the device and check the status of the issue.
   

Method 2

I would suggest you to perform Power drain by following the suggested steps.

1. Press and hold the Power Button down for 30-40 seconds.
   
2. Hold the Volume Rocker up and Power ON for almost 20 second.
   
3. Release the power button and wait for next 10-15 seconds.
   
4. Press the power button to turn on your Surface and check the status of the issue.
   

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

Help Me Pick A Video Card!

What brand would you suggest getting for the 6950? Also, would a Corsair 750hx PSU be sufficient to run the 6950?

 

Valve Inflicts European Gamers with $1 = €1 Equation

Here's where I step in:

• As much as being expressive is fine, being vocal about things isn't...it usually spoils some serious and interesting debates
• Beyond a point let's agree to disagree with things...the participants of the debate hold the higher ground over the moderator of it, to decide when to do so...again, while things are within limits

Use these pointers as you proceed with the ongoing discussion. Thank You.