Windows 10: On my PC screen I have a message from Windows Defender Security Center TO contact...

I have received a pop-up on my PC. from Windows Defender Security Center it wants me to contact 0113-360-9876 as I have A Trojan infection. Is this number genuin or is it a scam

:)

 

Support Contact Information to Windows Defender Security Center Broken


Shawn posted this great article on how to put contact information in the "Windows Defender Security Center":

Add Support Contact Information to Windows Defender Security Center

But it mine seems to be broken:





The email address and phone number shows up, but where the company name should be shows this "System Folder" text.

Setting are created using domain GPO (not local) and it shows like this on every workstation in the company.

Anyone else seeing this?

 

windows defender & security center services keep turning off


Are you running any other AV or did you have one running in the past? If you didn't use an uninstaller for the AV, then the remnants of it could be causing the problem. Normally any time you install an AV it disables Defender by default.

If you are getting any error codes please list those, that will be helpful in helping you.

As torre suggested, might be a good idea to do a reset or even a reinstall.

Reset Windows 10 - Windows 10 Forums

Windows 10 - Clean Install - Windows 10 Forums

There are also some suggestions listed here:

Unable to turn on Windows Defender in Windows 7 / 8 / 10

 

Windows Defender Security Center removes working HP Photosmart driver

I was going to do so (perform a roll back), but after thinking about it...are we sure it's a necessary step here? I didn't have Windows Defender Security Center operating on this system (or if it was, it wasn't showing up in the tray and it wasn't giving
an error message) until this last Windows update.

Are we sure that this is a necessary step? If all it does is remove the Security Center from the tray or remove that feature, then I'm not sure anything has been discovered.

This is Norton Security 22.9.3.13, in case that helps and as you suggest, Windows Defender Security Center is still showing "Actions recommended" in the tray at the bottom right.