Windows 10: On starting my HP Envy desktop i got the bitlocker recovery screen.

Discus and support On starting my HP Envy desktop i got the bitlocker recovery screen. in Windows 10 Software and Apps to solve the problem; On another device I opened my microsoft account and found a recovery key for the device and entered it. However, i get the message that it is the wrong... Discussion in 'Windows 10 Software and Apps' started by Janet Probert, Jan 11, 2025.

  1. JANET PROBERT
    Janet Probert Win User

    On starting my HP Envy desktop i got the bitlocker recovery screen.


    On another device I opened my microsoft account and found a recovery key for the device and entered it. However, i get the message that it is the wrong key. In my account the key is an 8 digit alphanumeric. The blue bitlocker screen says the key id is an 8-4-4 4-11 alphanumeric. Please help?

    :)
     
    Janet Probert, Jan 11, 2025
    #1
Thema:

On starting my HP Envy desktop i got the bitlocker recovery screen.

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