Windows 10: onboard microphone indicating 25% max when tested and problems being heard

Hi

I've had a search but can not find a relevant answer.

My onboard microphone isn't working correctly and when tested is indicating a maximum 25% volume.

Any ideas please or is it hardware. This is a replacement laptop HP as previous one speakers wouldn't work.

TIA

:)

 

onboard microphone?

Does my surface 2 have an onboard microphone and if so how do I enable it?

 

Problem with microphone.

Hi Vagelis,

To get better clarity on the issue, kindly answer the questions below:

• Have you tried another headset with microphone? Are you encountering the same error?
  
• Have you tested the said microphone on other devices?

To help resolve your concern, kindly run the Hardware and Device troubleshooter by following these steps:

• On the Start menu, type Troubleshooting and hit enter.
  
• Choose Hardware and Sound.
  
• Select Hardware and Devices and run the troubleshooter.

Let us know how it goes.

 

Microphone Problems (Please Help)

Hi Larry,

We'd like to verify a few things in order for us to assist you effectively. Kindly confirm the following:

Were there any recent changes made to your computer prior to the issue? (Windows update, software or hardware installation, etc.)

• Do you get an error when you're trying to use your microphone?
• What is the make and model of your microphone?
• How did you install your microphone to your Windows 10 PC? Kindly verify if the steps below are the same as the steps you have performed:

To install a new microphone, follow these steps:

• 
  Right-click (or press and hold) the volume icon on the taskbar and select
  Recording Devices.
  
• 
  In the Recording tab, select the microphone or recording device you'd like to set up. Select
  Configure.
  
• 
  Select Set up microphone, and follow the steps of the
  Microphone Setup Wizard.
  

To test a microphone that has already been installed:

• 
  Right-click (or press and hold) the volume icon on the taskbar and select
  Recording Devices.
  
• 
  In the Recording tab, look for green bars rising as you speak into your recording device. If the bars are moving, your device is connected and working properly.
  

Let us know.