Windows 10: once Plug in headphones happen blue screen

https://drive.google.com/file/d/1U4atfMTsDVzROQGqwAeCGGEXgO6uGzuy/view?usp=sharingthanks a lot

:)

 

Plugging in headphones blue screens the computer.

My computer blue screens when I plug in my headphones. This usually happens when there is a video or audio file playing.

It is a Windows 10 HP 15.

Is there a fix for this? Do I need a new computer? Why is it that a computer from 2015 is so behind it's time that it just f***ks off when I want to plug in my headphones?

 

Blue Screen when plugging in headphones

I'm having this issue with the blue screen and headphone jack. Every time I plug in my headphones my computer asks what I plug in and I select "HiFi headphones" and right as soon I hit okay, I get the blue screen. Every time. I get the code and it says PAGE_FAULT_IN_NONPAGED_AREA
and it says what failed "RTVHD64.sys" I'm constantly going through a loop with the blue screen. Can anyone please help??

I'm using Windows 10 and MSI gaming laptop GE73 Raider RGB 8RF

 

Computer Won't Auto Change the Playback Device When Headphones Plugged In/Out

Hi Michael,

I understand your concern and will be happy to assist you.

Is the issue specific to only Headphones/ Does External Speaker play when plugged in?

I suggest you to try resetting the default device as shown in the steps given below and check if the issue persists.

• 
  Plug in the Headphones in the machine.
  
• 
  Go to Start and Control Panel.
  
• 
  Select 'Hardware and Sound'.
  
• 
  Click 'Change system sounds'.
  
• 
  Click 'Playback' tab. (It should then show you your headphones in the list).
  
• 
  Select your proper Headphone device from the list, then Click 'Set Default'.
  
• 
  Now unplug your Headphones and select speakers from the list, then Click 'Set Default'.
  

Hope it helps. Please reply for further queries on this.