Windows 10: One app needs closing on shut down

Hi all,
Whenever I close my laptop down, there is always one app that won't close and I have to 'force' it to close?
I'm not sure if it's a generic icon, but the one that appears is a finger on a button.


Where do I look to see what program this is please? (I knew XP like the back of my hand, but Win 10.....)????


Thank you in advance for your help.

Trevor




:)

 

Unable to close Calculator app on Windows 10.

Hi,

To assist you better, I would like to ask if the issue persists with other Windows Apps as well.

I suggest you to press/hold the left click button on the title bar of the calculator and drag the Windows to shrink the size of the Windows and check if the close (X) option appears. If the issue still persists, then suggest you to run the Windows Store
Apps troubleshooter by following the steps provided below:

• Type “Troubleshooting” in search box and press Enter.
• Click on View all on top left pane.
• Select “Windows Store Apps” from the list and follow the prompts for troubleshooting.

Hope this helps. Keep us posted on the status for further assistance.

 

Map app shutting down

Hello Emma,

Thank you for responding.

I apologize for the inconvenience caused to you.

I suggest you to uninstall the apps which came inbuilt with Windows 10 using Windows PowerShell and reinstall using Windows store.

Note: You need to close the Windows Store and other apps before executing the PowerShell command. Also, sign-out and sign-in before installing the apps from the
store.

Follow the below steps.

• Open the Start menu, type Windows PowerShell in the search bar.
  
• Right click on the Windows PowerShell and select Run as administrator.
  
• Enter the below command to reinstall the Mail and calendar app.
  

• 
  get-appxpackage *Microsoft.WindowsMaps* | remove-appxpackage
  
  

After performing the above steps, install the Map app from the Windows store.

Hope it helps. Kindly update the status of this issue with required information, we will be happy to help you further.

 

Windows Apps automatically closes

hey,

I suggest you to perform the following steps one by one and check if it helps.

• Running the App troubleshooter

Run the App troubleshooter named Windows store Apps from control Panel and check if it helps.

If not then,

• Perform System File Check (SFC)

Follow the steps:

a. Press “Windows Key + Q” to open search Bar.

b. Type “cmd” without quotes in the search box.

c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.

d. Type ‘sfc /scannow’ without quotes and hit enter.

If still not helps then,

• run the System update readiness command. It detects incorrect manifests, cabinets or registry data, it may replace the incorrect data with corrected version available. Follow the steps.

• Press Windows key + X.
• Click command prompt (Run as administrator).
• In the Administrator: Command Prompt window, type the following commands. Press Enter key after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

To close the Administrator: Command prompt window, type Exit, and then press Enter.

Reply back with the results would be happy to help.