Windows 10: One Drive Keeps Deleting Sims 4 Game Data

Hello!I just got a new Windows computer recently and so i was downloading all of my old games onto it, but for some reason when I open The Sims 4 it doesn't have any of my newest game data.It kept telling me that items were being recycled onto one drive, and I didn't know why, but it seems to have been all files from the sims 4.I didn't think this was a big issue though since I selected to reupload those items, but to my surprise when i opened the sims 4 once again, the same notification popped up telling me items were being recycled in my one drive, and the files were right back in the recycl

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The Sims 4 Base Game (Standard Edition) FREE for a limited time

Read more:

• Claim The Sims 4 Base Game for PC / Mac COMPLETELY FREE for the next 7 days!
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Sims 4 deleting custom content

Hello KayleeAdams,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions:

1. Which version of Windows is installed on your machine?
   
2. Are you accessing the game on Xbox device or Windows PC?
   

I would suggest you to enable custom content option and see if that works. To do that,

• Go to Game options > Other >
  Enable Custom Content and Mods.
  
• If it isn’t ticked, place a tick mark and
  exit the game.
  
• Later, get back to your game and see if your custom context is present.
  

If the issue persists, I suggest you to contact The Sims 4 Official Support from the following link:

https://help.ea.com/en/the-sims/the-sims-4/

Regards,

Mala S

Microsoft Community - Moderator