Windows 10: One drive/OneNote issues

my OneNote is not opening my save filesmy OneNote is not opening my save filesReply 0 people have the same question Edit SubscribeReplies 2 MMaxine - MSFTMicrosoft Agent ModeratorReplied on April 6, 2024Report abuseHi Anne-Guillaine SieweWelcome to the Microsoft Support Community.Thank you very much for contacting us to resolve the issue you are experiencing with OneNote. In order to better understand your situation and help, we need some additional information from you.Firstly, could you please let us know if you are using the OneNote client or the app shop

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OneNote crashes and other issues

Hi Emre,

We need to clarify some information first for us to better assist you on your OneNote concern. Kindly answer these questions:

• Are you using OneNote 2016 or the built-in OneNote app of Windows 10?
• If you're using OneNote 2016, what is the full version number of your Office. To determine the version of your Office, follow the steps
  here.
• Can you please provide us the step-by-step process on how you're attempting to draw in OneNote using the touchscreen?

 

WP7 Onenote Mobile Sync Issue

Hi,

You can follow the steps below to open any OneNote notebooks from SkyDrive

• Launch IE on phone
• Make sure "Mobile Version" is checked in the setting of IE on Phone
• Browse Login | Microsoft 365
• Browse to the place where OneNote notebook is present
• Tap on the notebook to open the notebook in OneNote Mobile

Once the notebook is opened in OneNote mobile successfully, you can view and edit the section from them.

Let us know if this helps in solving the issue.

 

Send to onenote

Hi,

It may be an issue with the add ins in OneNote, we suggest that you disable OneNote add-on and enable it. To do so, follow the steps below:

• Open Internet Explorer.
• Click Manage add-ons.
• On the left pane, click Toolbars and Extensions.
• On the right hand side of the page check for Send to OneNote add-on. Highlight
  Send to OneNote and click on disable.
• Once the add-on is disabled highlight the add-on again and enable it.

Note: To enable the File menu in Internet Explorer press the
Alt key on your keyboard.

You may also perform an online repair in Office 2007, to do an Online repair, follow the steps below:

• Press Windows + X.
• Click Control Panel.
• Click Programs and Features.
• Right click Microsoft Office, click Change.
  
• Choose Online repair.
• Follow the on-screen instructions.

Let us know how it goes.